Hi Cheater, when caught, are being dealt with by "abuse" (the place where you are to report cheaters. You said, that after you report them, "you still get no answer" afte 1-2 months. Well I think I can answer that. The policy is too keep actions taken by abuse and other yellows confidential. So it would be extremely rare (one would say impossible) for you to hear back from abuse what action, if any was taken against the cheaters. I will tell you this, not everyone TD;s (and others) report for cheating can be proved cheating. And in those cases nothing happens, or an inquiry is made about suspecious hands. In some cases cheating is proven, and then punishment is issued. However, again, no one is going to report back to you the steps they are taking. So, 1) Don't stop reporting obvious cheaters 2) Immediately mark cheates as enemies and thus ban them from your events 3) Don't expect to hear back from abuse, that will not happen. Ben OK Ben, thank you for your answer. Stefan