As a new director I have some questions about directing a tournament. Maybe they have been asked before, but I am also new on this messageboard, so I am sorry if they are already have been discussed. 1. When you want to replace a player and click the sub-list, the replace-screen disappears. When you go back to the replace-screen, the sub-list disappears. So you have to remember or write down the name of the intended sub. That’s diffult and time-consuming, expecially when players use crazy names or names with I and l, or o and 0 in it. Very often I receive an error-message. Isn’t possible just to be able to click on the sub-name to replace a player? 2. Isn’t it better to allow a player to get a sub him(her)self? It will speed up the tournament when there are many disconnections and you won’t get complaints like “what crazy partner did you give me now?”. 3. Is the sub replaced by the original player when he/she returns? If not, shouldn’t is be (after the board or round has finished)? 4. I noticed it’s not possible to remove players (pairs) from the tournament when you know they won’t return (for whatever reason). You have to replace them. I would prefer to have them just out of the tournament and continue with less tables in the next round, especially when there are only a few subs available. 5. In my last tournament I had many problems with a few players hitting the director-button constandly. I received 20 or 30 calls from the same table and couldn’t do my work at another table I was attending (directing of replace; you just can’t type anymore). Also I was booted from BBO several times because of it, I think. Of course I won’t allow these players in my tournaments anymore. But the harm has been done. Isn’t it possible to reduce the number of director-calls to let’s say 2 each player/a board? I know these proposals need software change. I also know software change is difficult and expensive. But maybe the management can consider them when preparing a next version.