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Missing profiles


Kaapo

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Does the window displaying a user's profile pop up slower in the new version? Moreover, the profiles won't show at all sometimes!

 

This happened to me twice today. No matter where I moved the mouse pointer, all that was displayed was info about where the user was playing or kibbizing, but not the actual profile, not even my own. Going to edit my profile and clicking cancel solved this the first time. I don't know what solved it the latter time.

 

Also, sometimes moving mouse over usernames has no effect at all. This resolves itself in a few seconds. Maybe BBO halts for a second or two for some reson? This already happened in earlier versions, but not displaying profiles is a new phenomenon.

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I put in a delay so that moving your mouse over a name in the lobby, chat area, or list of kibitzers results in a slight delay (1/5 of a second) before the profile (and the little yellow window the describes where the person is) appears. I did this because people sometimes complain that BBO is too "noisy" when you move your mouse around.

 

At the same time I attempted to clean up the code that is responsible for this functionality when you move your mouse over a list of table or over a seat when you are at a table.

 

So the delay is supposed to be there, but the profile is supposed to appear after the delay expires. If you could tell me what you were moving your mouse over and what part of BBO you win in when you saw no profiles, that would be helpful.

 

If you hate the delay (or would like to see a longer delay) there are settings in your profile .ini file that control this behavior.

 

Fred Gitelman

Bridge Base Inc.

www.bridgebase.com

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Hi Fred,

 

one of my enemies is always blank, i see a black spot, when i move my mouse over it the profile shows and so does the name . can send a printscreen if u want me too.No major prob but its there since the new colour options, in previuos and last version

 

 

Regards

 

M

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It's not the bubbles directly, it seems. Rather, it's the moving of the mouse pointer. It happens when I'm playing or kibbizing and I have Lobby in view above chat area. If I move the pointer from the top right and over the player sitting south (so fast that his profile isn't shown) all the way to where the people in Lobby are listed, then none of the profiles in the list will be shown. I can still see the profiles for the players at the table, if I move the pointer over a "chair". After this, I can see all profiles, so this fixes it.
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Can someone please tell me:

 

1) Where are you in BBO when you see this happen? Lobby? Main Bridge Club list? At a table? All of the above?

 

2) Where are you moving your mouse? Over a chat message? Over a name in the list of tables? All of the above?

 

Fred Gitelman

Bridge Base Inc.

www.bridgebase.com

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Can someone please tell me:

 

1) Where are you in BBO when you see this happen? Lobby? Main Bridge Club list? At a table? All of the above?

 

2) Where are you moving your mouse? Over a chat message? Over a name in the list of tables? All of the above?

 

Fred Gitelman

Bridge Base Inc.

www.bridgebase.com

I have noticed this in the Lobby,when I move the

pointer over names sometimes the profile and the

yellow "where they are" doesn't come up for quite

some time.

I have to hold the pointer over one name maybe

5 seconds before response,then everything is fine

for awhile then happens again.

 

Frode

 

"edit" I should perhaps add this usually happens when

"surfing" names.....not staying "long enough" on one name

in the Lobby.

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Can someone please tell me:

 

1) Where are you in BBO when you see this happen? Lobby? Main Bridge Club list? At a table? All of the above?

 

2) Where are you moving your mouse? Over a chat message? Over a name in the list of tables? All of the above?

 

 

 

Fred Gitelman

Bridge Base Inc.

www.bridgebase.com

1) all of the above

2)not moving mouse, if when i move mouse over name profile appears like normal but then only then the username becomes viseble, before that its just a black spot

3) when i logged in just now all was correct, i think when a lot of friends/enemies/stars(my filter settings) are logged in it happens so with a lot of ppl online(will return if i know more)

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Hi all,

For me as well the lobby names don't resolve to their profile quickly at all times any more. I am at work with a very fast cable line. Sometimes they'll be quick but very often now there's a lag.

 

Thanks,

Dan

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Have you tried the latest version (4.4.0)?

hi ,

 

yes, im on 4.4.0 now.Still happens, not so frequently (i think) but some names are blank and become viseble when i move my mouse over them

 

 

Regards

 

Marc

If you could send a screen shot to: fred@bridgebase.com

 

I would appreciate it.

 

Thanks,

 

Fred Gitelman

Bridge Base Inc.

www.bridgebase.com

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Fred,

 

I don't know if this is related but I have had problems a few times with seeing who is kibbing a table by resting the mouse pointer on the "target" in the upper left. It's only happened in tourneys, and at first I thought that i was imagining it. However, I tested it a bit one time and there was no way to get the pop-up of kibbers throughout two full hands. I finally left the table and came back and on my return the pop-up showed up. I ddn't take a screen shot because, frankly, there was nothing to shoot. Was going to drop you a line but then it cleared itself up and so I forgot about it - however seeing this thread reminded me of that and so I thought I would post.

 

Haven't had the problem since this latest version but then I haven't been doing much since getting it either.

 

Julie

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