aisha759 Posted July 29, 2005 Report Share Posted July 29, 2005 Hi anyone out there who can help out :blink: I was playing in a tourney tonight, when suddenly the rectangular boxes (NSEW) where the players' nicks are, turned pitch black! The only time the name would appear, is when the player who'se turn it is to bid or play a card. I rebooted, logged in and out BBO a couple of times, but the problem is still persisting...If i hover browser over name, it appears.... As I am writing this post, I am also watching vugraph, and the problem seems to be the same, except that the partnership who'se turn it is to bid can be seen... (so 2 boxes at a time)The left hand top corner at vugraph table , shows the name of one team, the box below is also black...I hope this is temporary, I just thought i should report it, in case someone else has the same problems.. Thank youAisha Quote Link to comment Share on other sites More sharing options...
aisha759 Posted July 29, 2005 Author Report Share Posted July 29, 2005 Ok its fixed now!!! I uninstalled, and reinstalled it completely... all is fine now :)Not a bug after all i guess :blink:P.S. I would like to add that a very dear friend, who would like to remain anonymous (she knows who she is) gave me that suggestion... thank you :P Quote Link to comment Share on other sites More sharing options...
1eyedjack Posted July 29, 2005 Report Share Posted July 29, 2005 I currently have the same problem, and I am on version 4.2.5.Only started happening today.I will try reinstalling. Quote Link to comment Share on other sites More sharing options...
1eyedjack Posted July 29, 2005 Report Share Posted July 29, 2005 Yup, reinstalling works for me, too. Quote Link to comment Share on other sites More sharing options...
scoob Posted July 29, 2005 Report Share Posted July 29, 2005 sounds like you both had the "flash" option enabled to me. Quote Link to comment Share on other sites More sharing options...
Gerardo Posted July 30, 2005 Report Share Posted July 30, 2005 It's a bug. To fix, go to Options, click on "Restore defaults", or on "Names" if you have a customized color scheme. Quote Link to comment Share on other sites More sharing options...
Jangvik Posted July 30, 2005 Report Share Posted July 30, 2005 Got the same error and reinstalled as well (before Gerardo wrote the shorter solution). However, I am curious why this happened at the same time to a bunch of people and not to others with the same version? Quote Link to comment Share on other sites More sharing options...
1eyedjack Posted July 30, 2005 Report Share Posted July 30, 2005 Aarghh! What have I done? As above, before Gerardo post, did the following: 1) uninstalled by clicking on the dedicated uninstallation option within the Bridge Base Online submenu from Start/Programs/....The uninstallation program appeared to work ok.2) Reinstalled from the setup file.3) Overrode the default folder during installationfromc:\Bridge Base Onlinetoc:\Program files\Bridge Base OnlineWas mildly surprised to find the folder (and various subfolders) already existed, in light of previous uninstallation, but not totally surprised as it is a common phenonemon (ie uninstallation normally will not delete saved log files).At least it appeared to confirm that I have selected the same folder for installation as the original installation (a point that I had neglected to note prior to first uninstal)4) ran BBO - fineDiscovered that I had to reconfigure my personal preferences, ie country views etc. No surprise there.5) Exited BBO6) Reopened BBO and logged in.7) SURPRISE: my personal preferences had been lost again.8) Thought I had better have another go at reinstal. Tried step 1 again as above. This time when I clicked on uninstal I got the wavey torch "searching for uninstal program" - not found. So I went to control panel "add and remove programs" and clicked on Bridge Base Online from the listed installed programs. Unable to uninstal from that also. OS seemed to think it had already been uninstalled, and prompted me to delete it from the list of installed programs. So I did that, and then deleted the folderc:\Program files\Bridge Base Onlineincluding all its contents and subfolders.9) Reinstalled BBO from setup AGAIN.10) Same problem manifests (unable to save personal preferences), although this time the uninstal program will run if I choose (I tried it but clicked on Cancel before it did anything this time). SO!How do I do a "clean" uninstal? Does the installation bugger about with the Windows Registry settings? How else do I get it to remember my personal settings from one login to the next? Thanks Quote Link to comment Share on other sites More sharing options...
1eyedjack Posted July 30, 2005 Report Share Posted July 30, 2005 ohmygodimaneedjit. Forgot to click on "save filter settings" in personal profile.(I think that should be ticked by default, by the way).Forget all of the above. Quote Link to comment Share on other sites More sharing options...
aisha759 Posted July 30, 2005 Author Report Share Posted July 30, 2005 Yes, i had the "flash" option enabled, do you think that is the problem? I also went thru the longer process to fix that... Gerardo's message came much later...I am not sure the "flash" option was available with the 4.2.5 version, which is what 1eyedJack mentioned he was still using.....For me uninstalling and reinstalling seems to have solved a terrible connection/freezing/lagging problem i have been having (for the time being at least) keeping my fingers crossed... Aisha Quote Link to comment Share on other sites More sharing options...
uday Posted July 30, 2005 Report Share Posted July 30, 2005 Problem was probably caused by a bug in client, we'll look at it when FG returns. Probably not related to beta. Quote Link to comment Share on other sites More sharing options...
dogsbreath Posted August 3, 2005 Report Share Posted August 3, 2005 hii also had strange behaviour with 4.3.5 today .. dont know if related to connection issue.. had just completed tourney 896 and clicked on results .. just as the next tourney i was entered in started.. i was taken to the tourney but NOT to the table where my name was shown, and could not join table. I logged off and re-connected ..was now taken to 'my' table, but could not see or make any bids. Have had a lot of 'connection' issues recently even tho on cable connection.XP Pro, latest service patches instaled.Rgds Dog Quote Link to comment Share on other sites More sharing options...
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