krteets1 Posted February 21, 2022 Report Share Posted February 21, 2022 At 3:30 am I logged on....paid for... and began playing a match. shortly before 5 the game disappeared.. Whats up? Is there a reset at 5 am? Game is not score as it was incomplete? Out the fee for the game? Quote Link to comment Share on other sites More sharing options...
RichardBr Posted February 22, 2022 Report Share Posted February 22, 2022 I would suggest that you email Bridgebase support rather than posting here. There would be an announcement if they had a significant outage but they might be able to see what happened to your game. A regular reset at 5 am though? I highly doubt it - whatever timezone 5 am is in, there are bound to be hundreds if not thousands of tables in play somewhere. Quote Link to comment Share on other sites More sharing options...
smerriman Posted February 22, 2022 Report Share Posted February 22, 2022 He may possibly be talking about daylong robot tournaments. These do run once a day; the time the tournament ends is shown when you start though. Quote Link to comment Share on other sites More sharing options...
RichardBr Posted February 22, 2022 Report Share Posted February 22, 2022 Good call, I didn't think of that. In which case, if I were OP, I'd either let it go or email support and plead ignorance. Quote Link to comment Share on other sites More sharing options...
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