WBCsnap170 Posted November 27, 2021 Report Share Posted November 27, 2021 Last week we were running two matches and three players experienced the same problem. When the invite to join the Team of 4 match was sent the recipient could not see it as it was super sized and the ACCEPT button was out of sight. After trying to log out and in again one player found if she turned her Ipad onto it's side the invite screen and ACCEPT button could be seen. Was this a 24 hour glip on BBO, or a common problem? Any one else had such problems. One match had to be cancelled as after an hour everyone gave up the will! Quote Link to comment Share on other sites More sharing options...
diana_eva Posted November 29, 2021 Report Share Posted November 29, 2021 Last week we were running two matches and three players experienced the same problem. When the invite to join the Team of 4 match was sent the recipient could not see it as it was super sized and the ACCEPT button was out of sight. After trying to log out and in again one player found if she turned her Ipad onto it's side the invite screen and ACCEPT button could be seen. Was this a 24 hour glip on BBO, or a common problem? Any one else had such problems. One match had to be cancelled as after an hour everyone gave up the will! We've heard reports about this problem and a few screenshots, but we couldn't make it happen. It would help to know what devices were used (operating system, browser). Perhaps it's an old device issue, or something of the sort -- we are still investigating. Or send me a private message with the players who had this problem, we can probably find out on our side what OS they were on. Quote Link to comment Share on other sites More sharing options...
WBCsnap170 Posted December 5, 2021 Author Report Share Posted December 5, 2021 Two playes were using 6th generation iPad with IOS 14.8.1. Thank you for your help. Quote Link to comment Share on other sites More sharing options...
WBCsnap170 Posted December 5, 2021 Author Report Share Posted December 5, 2021 We've heard reports about this problem and a few screenshots, but we couldn't make it happen. It would help to know what devices were used (operating system, browser). Perhaps it's an old device issue, or something of the sort -- we are still investigating. Or send me a private message with the players who had this problem, we can probably find out on our side what OS they were on. Two playes were using 6th generation iPad with IOS 14.8.1. Thank you for your help. Quote Link to comment Share on other sites More sharing options...
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