sandiem Posted June 8, 2021 Report Share Posted June 8, 2021 I have been trying to post the results of my tournament held this afternoon but every time I run BBO extractor it stops and says no traveller details are available, therefore, I cant post the results. Has anyone else had this problem and is there a way round it? Quote Link to comment Share on other sites More sharing options...
peterb001 Posted June 8, 2021 Report Share Posted June 8, 2021 Yes, I'm having the same problem. To me it would appear to be a slow server issue with BBO, as I can view each of the travellers individually (eventually!). Quote Link to comment Share on other sites More sharing options...
vebu210028 Posted June 8, 2021 Report Share Posted June 8, 2021 Still happening Quote Link to comment Share on other sites More sharing options...
sandiem Posted June 8, 2021 Author Report Share Posted June 8, 2021 Glad it’s not just me. Still can’t get it 4 hours late 😒 Quote Link to comment Share on other sites More sharing options...
peterb001 Posted June 8, 2021 Report Share Posted June 8, 2021 My extract has just worked (still with a number of retries). Quote Link to comment Share on other sites More sharing options...
jdempsey52 Posted June 8, 2021 Report Share Posted June 8, 2021 Still not working here Quote Link to comment Share on other sites More sharing options...
paulg Posted June 9, 2021 Report Share Posted June 9, 2021 There is a new release of BBO Extractor, so restart your browser and it should pick it up. BBO and the BBO Extractor team have worked together to resolve the problem and, as far as I can tell, it is fixed now. Quote Link to comment Share on other sites More sharing options...
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