zoom slows card play

[holpol1]

When we have a family game of BBO we like to run zoom in the background so we can chat. However, after playing for a half hour or so, I start having a problem with card play. Clicking on the cards doesn't pull them from my "hand." I have to click a couple of times, and then the card jumps out. This slows the game for everyone, and is very frustrating for me. If I shut down zoom, BBO goes back to playing normally. We just upgraded our internet, and although when tested the upload speed varies considerably (85.6 mbps to 115 mbps download and 8 to 22 upload), it is supposed to handle multiple devises streaming multiple apps. I have tried running BBO on Safari and zoom on chrome but that doesn't solve the problem. I sent zoom a question and they said to uninstall and reinstall the desk top app, but I'm pretty sure that won't help.

Hasn't anyone else had this problem?

HolPol1

[cherdano]

Maybe your CPU is to slow. You could try without video.

[pilowsky]

I have a similar problem - but it's intermittent.

When I ran network diagnostics it seems that one of my devices was/is having some kind of problem connecting to the modem.

Other devices work fine.

I tried running "speedtest" on three different devices and got three different results (in the same room).

I get exactly the same problem as you describe when the speedtest results are poor.

During one run the speed dropped to half midway.

 

One problem was that I used to have a wifi extender plugged in - sometimes this confused the computer.

 

A workaround is to run the video chat on a separate device (if feasible) - eg phone or tablet.

[holpol1]

I tried that. Sometimes it helps, other times not.

thanks, though.

H

[holpol1]

Yes, I think you're right. It does seem to be internet speed. But what puzzles me is that it only happens with zoom and BBO. Other times I can use multiple apps all at once and there's no problem. But, yes, also, using my phone for zoom, is probably the make do solution. Just very annoying.

H