meddlesome Posted March 25, 2021 Report Share Posted March 25, 2021 My screen was freezing on a regular basis, the the computer started to crash after this had happened a few times. I have bought a new man book and am horrified to find that the screen is still freezing virtually every time I p,any. Can you please help. Quote Link to comment Share on other sites More sharing options...
Chas_P Posted March 26, 2021 Report Share Posted March 26, 2021 I have bought a new man book and am horrified to find that the screen is still freezing virtually every time I p,any. Maybe the man book identifies as a woman book. Quote Link to comment Share on other sites More sharing options...
MRTRUB44 Posted March 26, 2021 Report Share Posted March 26, 2021 My screen was freezing on a regular basis, the the computer started to crash after this had happened a few times. I have bought a new man book and am horrified to find that the screen is still freezing virtually every time I p,any. Can you please help.If you contact support with the following information1) Type of computer - windows, Mac, etc.2) Operating system including release level3) Browser being used including release level4) What you typed in immediately before the freeze/crashthey may be able to help you. BBO runs on a side variety of devices. Quote Link to comment Share on other sites More sharing options...
Rufferman Posted March 26, 2021 Report Share Posted March 26, 2021 My screen was freezing on a regular basis, the the computer started to crash after this had happened a few times. I have bought a new man book and am horrified to find that the screen is still freezing virtually every time I p,any. Can you please help. I don’ know whether this would be considered as a similar problem but I have tried using Voice whilst on a teaching table several times and never been successful. Using macOS Catalina I get as far as the blue voice button changing to yellow but then my computer completely freezes up and I have to spend several minutes trying to "Force Quit" BBO. Someone suggested emptying the cache but that has made no difference. I hope for a solution to this frustrating problem.. Thank you. Quote Link to comment Share on other sites More sharing options...
patcanuck Posted March 26, 2021 Report Share Posted March 26, 2021 I too am on Catalina and just seconds ago experienced yet another screen freeze while playing Solitaire.It seems a far more frequent occurrence when using Safari and seldom on Firefox. It is alsow true that attending lessons using BBO voice is an exercise in frustration using Safari but fine with Firefox and a host of other browsers. Quote Link to comment Share on other sites More sharing options...
Rufferman Posted March 28, 2021 Report Share Posted March 28, 2021 I too am on Catalina and just seconds ago experienced yet another screen freeze while playing Solitaire.It seems a far more frequent occurrence when using Safari and seldom on Firefox. It is alsow true that attending lessons using BBO voice is an exercise in frustration using Safari but fine with Firefox and a host of other browsers. Thank you very much patcanuck for your comment. Using Firefox instead of Safari has solved my problem. Voice is now working well. Quote Link to comment Share on other sites More sharing options...
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