ClarkNK Posted March 9, 2021 Report Share Posted March 9, 2021 I have been using Bridgebase with my desktop pc just fine. Recently I purchased a laptop so I can play bridge when traveling, but when I try to sign in using my laptop using the same account credentials as I use with my desktop, I can't login. Does BBO not allow signing in with a different device? Quote Link to comment Share on other sites More sharing options...
Chas_P Posted March 9, 2021 Report Share Posted March 9, 2021 I have been using Bridgebase with my desktop pc just fine. Recently I purchased a laptop so I can play bridge when traveling, but when I try to sign in using my laptop using the same account credentials as I use with my desktop, I can't login. Does BBO not allow signing in with a different device?What does "I can't login" mean? What happens after you enter ClarkNK, your password, and click Log In? Quote Link to comment Share on other sites More sharing options...
PeterAlan Posted March 9, 2021 Report Share Posted March 9, 2021 It shouldn't be a problem - I routinely log in on more than one laptop. What failure message do you get, and are you sure (if you use a stored password on your main device) that you're using the correct password on the laptop? Are you getting upper / lower case correct throughout? Quote Link to comment Share on other sites More sharing options...
ClarkNK Posted March 10, 2021 Author Report Share Posted March 10, 2021 What does "I can't login" mean? What happens after you enter ClarkNK, your password, and click Log In? I get the message "Connection closed: Incorrect User / password" Quote Link to comment Share on other sites More sharing options...
PeterAlan Posted March 10, 2021 Report Share Posted March 10, 2021 I get the message "Connection closed: Incorrect User / password"Assuming you're entering your user name correctly, it sounds like you need to look harder at the password. Start with my suggestions above. If you have any uncertainty about a stored password, you can always use your login on the desktop to change it. Quote Link to comment Share on other sites More sharing options...
thepossum Posted March 10, 2021 Report Share Posted March 10, 2021 I have been using Bridgebase with my desktop pc just fine. Recently I purchased a laptop so I can play bridge when traveling, but when I try to sign in using my laptop using the same account credentials as I use with my desktop, I can't login. Does BBO not allow signing in with a different device? I think what happens next is a knock on the door from the international Bridge police. Maybe even Interpol. Who knows. Do they knock on doors or just tell national police who to arrest I apologise for not being more specific but without knowing your location I do not know who is likely to be doing the investigation Quote Link to comment Share on other sites More sharing options...
ClarkNK Posted March 10, 2021 Author Report Share Posted March 10, 2021 Problem solved. I have my desktop set to remember password so I never see it when I login, and I had forgotten I changed it. So when trying to login with the laptop with the correct password, problem solved. Blame it on a pandemic brain freeze. Thanks to all who repsonded. 1 Quote Link to comment Share on other sites More sharing options...
PeterAlan Posted March 10, 2021 Report Share Posted March 10, 2021 I'm glad it was easily solved. Quote Link to comment Share on other sites More sharing options...
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