CBAI125518 Posted February 23, 2021 Report Share Posted February 23, 2021 Hi, since the new UI upgrade our TDs have experienced problems in tournament direction. Our players live in rural Ireland and often use 4G as their internet 1. with +allavail+ BBO claims there are not connected - we lost 4 pairs last night , too many to be just down individuals ! 2. Players often lose connections for a while, we have used sub with robot and then auto reseat by BBO. This feature was fantastic until the UI upgrade, now we have to re-invite the players back. Quote Link to comment Share on other sites More sharing options...
0 carbon Posted February 23, 2021 Report Share Posted February 23, 2021 In V3 if you/P were not in the "Competitive" section (vs "Casual") at tourney start, you get deregistered from tourney at start. You both need to be displaying tourneys, not at home screen or in "Casual" Quote Link to comment Share on other sites More sharing options...
CBAI125518 Posted February 24, 2021 Author Report Share Posted February 24, 2021 In V3 if you/P were not in the "Competitive" section (vs "Casual") at tourney start, you get deregistered from tourney at start. You both need to be displaying tourneys, not at home screen or in "Casual" all of my players were online. I even have them all on the competition page and switching between details and player tabs every few second prior ro game lauch! Quote Link to comment Share on other sites More sharing options...
diana_eva Posted February 24, 2021 Report Share Posted February 24, 2021 all of my players were online. I even have them all on the competition page and switching between details and player tabs every few second prior ro game lauch! Email me the details please, a tournament number, the players who were not included and we'll check. diana@bridgebase.com Quote Link to comment Share on other sites More sharing options...
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