000paul Posted August 17, 2020 Report Share Posted August 17, 2020 I logged on fine from my iphone earlier today, but now I cannot log in from either my pc or my iphone.When I type in the BBO address, the site briefly appears [blue with image of a woman] then it vanishes: all i get is an advert on far left of screen, while the rest of the screen is white. I've tried refreshing, logging off and back on, but no joy. Quote Link to comment Share on other sites More sharing options...
Meon1 Posted August 17, 2020 Report Share Posted August 17, 2020 Yes we are unable to join our club game this afternoon for the same reason Quote Link to comment Share on other sites More sharing options...
poppetty Posted August 17, 2020 Report Share Posted August 17, 2020 We can't get logged-in either. Does anyone know how we find out what's going on or contact BBO to alert them to the problem? Quote Link to comment Share on other sites More sharing options...
WKR WB Posted August 17, 2020 Report Share Posted August 17, 2020 I have the same problem. My duplicate session starts in 5 min time but I cannot log in!! Quote Link to comment Share on other sites More sharing options...
Rickytrick Posted August 17, 2020 Report Share Posted August 17, 2020 Yes we are unable to join our club game this afternoon for the same reasonI cannot either - i have tried Chrome and Edge - neither work Quote Link to comment Share on other sites More sharing options...
PeterAlan Posted August 17, 2020 Report Share Posted August 17, 2020 I have the same issue, but was able to log in using the old Flash-based interface. I have no idea why this worked whilst the usual login did not. Quote Link to comment Share on other sites More sharing options...
bjacobs Posted August 18, 2020 Report Share Posted August 18, 2020 Despite the positive statements from Diana-Eva etc, I am quite sure this problem is not fixed. The Apple app gets "cannot find critical file". Chrome/Firefox either hangs with only advertising showing up, or gives a 404 nginx error. Clearing history/cache does not help. The only environment I can get to work is with Microsoft Edge. I run tournaments and other people are suffering the same issues, but not everyone. We can only hope that the technicians get on top of this problem. Quote Link to comment Share on other sites More sharing options...
diana_eva Posted August 18, 2020 Report Share Posted August 18, 2020 BBO had system problems yesterday and today. Should be fixed now, sorry for the inconvenience. https://blog.bridgebase.com/2020/08/18/system-issues/ Quote Link to comment Share on other sites More sharing options...
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