My TCR is not updating

[1morehand]

The response I received has absolutely nothing to do with the problem I cited.

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On Wed Jul 15 18:01:09 2020, ******************* wrote:

My TCR is 93% and I have not quit or been booted from any tournaments

for at least a month. I can't remember the last time.

 

I just counted 14 tournaments completed since June 28th. What is going

on? Am I being penalized for something? What? I feel persecuted.

 

I usually have a 100% TCR. When I noticed my TCR was unusually low -

93% is unusually low for me, very unusual - I played at least half a

dozen tournaments last week, completing them all. Maybe a dozen. That

produced no change in my TCR.

 

Also, your new 'improved' version gives me 'lack of activity' notices in

the middle of tournaments, when I've been active.

 

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Hi,

 

You cannot join some of the tournaments because

- either you do not have a Tournament Completion Rate yet, or

- your Tournament Completion Rate is lower than the restriction set for the

tourney you were trying to join.

 

The tournament completion rate is computed as an average percent of tournaments

played till the end (completed tournaments) during the past 60 days.

 

If someone has not played 10 tournaments yet, the software cannot operate a

comparison. Robot tournaments have no effect on a person's completion rate.

 

The only reasonable way to filter out the "runners" is to establish these

average rates. The whole process is automated, so we cannot manually add

exceptions - sorry for the inconvenience.

 

The completion rates are updated nightly. So if you play and finish some more

non-restricted tournaments during the next days your rate will grow and you

will probably meet the conditions required.

 

The fastest way to achieve this is to register as a substitute and play till

the end of the tourney. The tourney will count as completed in your stats, even

if you just joined for the last board.

 

To check your statistics click on your own name, in the top right corner of the

screen, and click Show profile.

 

 

Thank you for letting us know about this. We will investigate the incident and

do whatever is needed. Our players provide valuable help to us which allows us

to investigate and take appropriate action. The end result: Together we keep

BBO a safe, comfortable and friendly place to play our favorite game.

 

Thank you for writing and especially thank you for making BBO your personal

online Bridge Club.

 

Please let me know if you need further assistance

 

Best regards,

Dinko Trendafilov

BBO yellow name dinkino

 

 

 

 

[1morehand]

Quite frankly, I am insulted by the response I got.

 

Firstly, I said clearly 93% which does not bar anyone from anything on BBO...

 

I would attach a screenshot of my history but it appears this bulletin board doesn't allow that.

 

I have been told I am noted as a runner by some tournaments and this is not true. What happened is some TDs allowed me to sit and wait to play with a partner for half an hour and then booted me as soon as the first hand was dealt. They did this because I complained about them allowing opps to stall us into an AVE when we had a good contract, numerous times. It was a pattern of sabotage.

 

So I have been religiously avoiding their tournaments. And I have had a 100% TCR for months subsequent to that, after I learned to avoid them ... until recently when it went down to 93% for no reason I can see. And has stayed there.

[Gerardo]

Reason it goes down: You didn't finish tourney(s). It is called Tourney Completion Rate.

You don't complete tourneys, it goes down. For whatever reason.

 

Didn't complete:

 

6806 on 2020-05-29

1222 on 2020-06-04

 

Completed another 31 in the last 60 days.

 

31 / 33 = 0.9394

 

If you finish one more: 32 / 34 = 0.9412, so it will show 94%.

 

You'll have 100 back on August 4th, provided you complete all the tourneys you start from now to that date.