78jayhawk Posted May 1, 2020 Report Share Posted May 1, 2020 BBO sends a message every 20 minutes or so asking if the player is there. If you don't click the box in a couple of minutes, you are logged off. Beyond the irritation when you are right in the middle of a hand and get this interruption (which is far too frequent for my taste) is the message itself. It says "BBO thinks you are away from your keyboard". If I have active key strokes why does BBO think I am away from my keyboard? If BBO insist on checking every 20 minutes to see if I respond than just say that! Don't say you think I am from my keyboard when I am actively playing a hand. Very annoying message! Quote Link to comment Share on other sites More sharing options...
barmar Posted May 1, 2020 Report Share Posted May 1, 2020 Were you playing a daylong tournament? Daylongs, challenges, and solitaire use separate servers from the one that tracks idle time. So the main server thinks you're idle while you're playing those games. Quote Link to comment Share on other sites More sharing options...
pescetom Posted May 1, 2020 Report Share Posted May 1, 2020 Were you playing a daylong tournament? Daylongs, challenges, and solitaire use separate servers from the one that tracks idle time. So the main server thinks you're idle while you're playing those games. I just wrote to you in another topic about people who say they were online and ready but failed to be swept into a tournament for some reason.Could this be one potential cause, that they were playing solitaire rather than watching vugraph or just sitting in the lobby? Quote Link to comment Share on other sites More sharing options...
78jayhawk Posted May 1, 2020 Author Report Share Posted May 1, 2020 Were you playing a daylong tournament? Daylongs, challenges, and solitaire use separate servers from the one that tracks idle time. So the main server thinks you're idle while you're playing those games.Yes, I was playing a daylong tournament? Any way you can have the two servers communicate so the server that checks idle time is informed by the daylong server that the user is active? Quote Link to comment Share on other sites More sharing options...
pilowsky Posted May 2, 2020 Report Share Posted May 2, 2020 I understand the problem. It's really annoying. Here's an easy solution. Just print this out and press ok every couple of minutes and then they'll know that you are there. Quote Link to comment Share on other sites More sharing options...
barmar Posted May 3, 2020 Report Share Posted May 3, 2020 I just wrote to you in another topic about people who say they were online and ready but failed to be swept into a tournament for some reason.Could this be one potential cause, that they were playing solitaire rather than watching vugraph or just sitting in the lobby?No, it shouldn't cause a problem like this. Quote Link to comment Share on other sites More sharing options...
barmar Posted May 3, 2020 Report Share Posted May 3, 2020 Yes, I was playing a daylong tournament? Any way you can have the two servers communicate so the server that checks idle time is informed by the daylong server that the user is active?We're looking into it. We have lots of things on our plate and very few people to do them. Quote Link to comment Share on other sites More sharing options...
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