Liversidge Posted April 15, 2020 Report Share Posted April 15, 2020 I am relatively new to BBO online play. There are areas I want to explore but am struggling a bit because images I see on the BBO help guide / index interfaces (https://www.bridgebase.com/help/v2help/) don't match what I see on my PC. Some of the comments suggest that the guide I am looking at refers to a BBO app. IAm I looking in the wrong place or at out of date link. My current problem is that when I want to export a hand from History and choose the 'save deal as' option a window opens and I enter a file name and choose the 'my favourite hands' folder, nothing happens. I am obviously doing something wrong. Is there an up to date BBOhelp guide somewhere that explains how do do it properly. Thanks Quote Link to comment Share on other sites More sharing options...
paulg Posted April 15, 2020 Report Share Posted April 15, 2020 Unfortunately the help has not been updated for the latest version but in general things work the same way. In this case I guess it is working but the screen is not being updated. So the first time you look in the 'my favourite hands' folder the hand is not there, but if you click out of the folder and go back in it will appear. Quote Link to comment Share on other sites More sharing options...
Liversidge Posted April 15, 2020 Author Report Share Posted April 15, 2020 Unfortunately the help has not been updated for the latest version but in general things work the same way. In this case I guess it is working but the screen is not being updated. So the first time you look in the 'my favourite hands' folder the hand is not there, but if you click out of the folder and go back in it will appear. Thanks, but still not appearing when I log out and log back in again. In the window headed Select Folder I click on 'My favourite hands' expecting to be invited to save the hand I have named but I am immediately taken to the BBO home page. I have tried it over twenty times thinking I must be missing something simple but I just can't see what. It's driving me nuts. Please put me out of my misery. Quote Link to comment Share on other sites More sharing options...
paulg Posted April 15, 2020 Report Share Posted April 15, 2020 Thanks, but still not appearing when I log out and log back in again. In the window headed Select Folder I click on 'My favourite hands' expecting to be invited to save the hand I have named but I am immediately taken to the BBO home page. I have tried it over twenty times thinking I must be missing something simple but I just can't see what. It's driving me nuts. Please put me out of my misery.You have looked in the folder called 'my favourite hands' at the bottom of the folder list? Quote Link to comment Share on other sites More sharing options...
Liversidge Posted April 16, 2020 Author Report Share Posted April 16, 2020 You have looked in the folder called 'my favourite hands' at the bottom of the folder list?As I thought, I was being dumb. I was expecting to see my new file appearing immediately in the window I was working on. I have just discovered 'deal archive' in my account area, and there are my various attempts all saved. Quote Link to comment Share on other sites More sharing options...
paulg Posted April 16, 2020 Report Share Posted April 16, 2020 👍 Quote Link to comment Share on other sites More sharing options...
ind_pat Posted April 16, 2020 Report Share Posted April 16, 2020 when we play after a while they pull out 1 or 2 person why in casual and set table Quote Link to comment Share on other sites More sharing options...
Hbh53139 Posted April 17, 2020 Report Share Posted April 17, 2020 I was taken out of virtual st cats. Made a mistake and could not get in again please reply Quote Link to comment Share on other sites More sharing options...
barmar Posted April 18, 2020 Report Share Posted April 18, 2020 I was taken out of virtual st cats. Made a mistake and could not get in again please replySorry, but there isn't enough information here to know what problem you had. What is "virtual st cats"? I guess you're saying something about playing in a virtual club game, but other than that I can't parse what you've written. This thread is also about issues with the Help screens in BBO, it's not intended for all help requests. If you're having an unrelated problem, you can start a new thread. You can also send email to support@bridgebase.com. Quote Link to comment Share on other sites More sharing options...
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