hdonaldson Posted April 10, 2020 Report Share Posted April 10, 2020 Several times in the last week we have duly registered to play in "Support Your Club" games, only to be on-line and signed in, wait the countdown to 1 minute, then to soon....then....NOTHING. The game proceeds, we are not included, no acknowledgement as to what happened. Anyone else our there with this problem? Any ideas as to what is happening? Quote Link to comment Share on other sites More sharing options...
barmar Posted April 11, 2020 Report Share Posted April 11, 2020 If you can provide a specific time and your partner's username when this happened we can investigate. WIthout details, we're looking for a needle in a haystack. Quote Link to comment Share on other sites More sharing options...
hdonaldson Posted April 12, 2020 Author Report Share Posted April 12, 2020 Great....happened again today, Easter Sunday. 5:10 pm support your club game. my user name is hdonaldson, my wife's is donaldsonm. Game #7795.Hope this helps....now four times in the last week....Hank Quote Link to comment Share on other sites More sharing options...
hdonaldson Posted April 12, 2020 Author Report Share Posted April 12, 2020 Also happened on the tenth (Friday)...not sure which of the three times, but I think afternoon..(5:10) Quote Link to comment Share on other sites More sharing options...
barmar Posted April 13, 2020 Report Share Posted April 13, 2020 Great....happened again today, Easter Sunday. 5:10 pm support your club game. my user name is hdonaldson, my wife's is donaldsonm. Game #7795.Hope this helps....now four times in the last week....HankAt 4:54 you were logged out because you were idle too long. You didn't login again before the game started. Quote Link to comment Share on other sites More sharing options...
hdonaldson Posted April 13, 2020 Author Report Share Posted April 13, 2020 At 4:54 you were logged out because you were idle too long. You didn't login again before the game started.no notification of logout?? Quote Link to comment Share on other sites More sharing options...
barmar Posted April 14, 2020 Report Share Posted April 14, 2020 no notification of logout??You should have gotten an "Are you still there" prompt sometime earlier, and when you're logged out you go back to the login screen. Quote Link to comment Share on other sites More sharing options...
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