kozel999 Posted January 23, 2020 Report Share Posted January 23, 2020 HelloI tried connecting to BBO with IE, Firefox or Opera. It works. But when playing BBO disconnects several times on the row and reconnects immediately.This is very disturbing particularly when I open a table because then I loose the control of the game.Is it a known topic ?Thanks Quote Link to comment Share on other sites More sharing options...
rivka95 Posted January 24, 2020 Report Share Posted January 24, 2020 ITS HAPPENED MORE AND MORE THE BAD CONECTIVITY AND SPOILLED THE GAMES Quote Link to comment Share on other sites More sharing options...
barmar Posted January 24, 2020 Report Share Posted January 24, 2020 We haven't been having any problems with our service, so the problem is probably at your end. There's a connection quality meter at the top right of the window, how many bars do you usually have? Quote Link to comment Share on other sites More sharing options...
kozel999 Posted January 24, 2020 Author Report Share Posted January 24, 2020 We haven't been having any problems with our service, so the problem is probably at your end. There's a connection quality meter at the top right of the window, how many bars do you usually have? Il this is the one just next to my name, then it seems there are 5 black bars.I don't think it comes from my end. Quote Link to comment Share on other sites More sharing options...
duelsdavis Posted January 25, 2020 Report Share Posted January 25, 2020 HelloI tried connecting to BBO with IE, Firefox or Opera. It works. But when playing BBO disconnects several times on the row and reconnects immediately.This is very disturbing particularly when I open a table because then I loose the control of the game.Is it a known topic ?Thanks I have the same problem. I'm using an iMac and using Safari to access the web. It immediately reconnects but I can't get back to my game. Apple sends me report on what happened, but I'm not familiar with Java or whatever programming language BBO uses to run this application, so it's pretty much gibberish to me. This only happens with BBO. No other application exhibits this type of behavior. duelsdavis Quote Link to comment Share on other sites More sharing options...
ffbsensei Posted June 3, 2020 Report Share Posted June 3, 2020 So I have an older iMac that was having connection issues when playing solitaire. I had another iMac that was 2-3 years old and there were no connection issues. I just bought a new 2020 iMac and it has connection issues...disconnecting after each hand when playing solitaire. Is this a Flash and html5 issue? Quote Link to comment Share on other sites More sharing options...
barmar Posted June 3, 2020 Report Share Posted June 3, 2020 So I have an older iMac that was having connection issues when playing solitaire. I had another iMac that was 2-3 years old and there were no connection issues. I just bought a new 2020 iMac and it has connection issues...disconnecting after each hand when playing solitaire. Is this a Flash and html5 issue?When was this? I just checked our logs for the past few days. You've mostly been logging in from your iPhone. I see one login today from your Mac, you logged out about 30 seconds later. Are you talking about the anonymous games? Quote Link to comment Share on other sites More sharing options...
pkcan241 Posted June 3, 2020 Report Share Posted June 3, 2020 When was this? I just checked our logs for the past few days. You've mostly been logging in from your iPhone. I see one login today from your Mac, you logged out about 30 seconds later. Are you talking about the anonymous games? So I was logging the issue for my mom's account. pkcan241 is the account having the issues. Darryl (for my mom) Quote Link to comment Share on other sites More sharing options...
ffbsensei Posted June 5, 2020 Report Share Posted June 5, 2020 When was this? I just checked our logs for the past few days. You've mostly been logging in from your iPhone. I see one login today from your Mac, you logged out about 30 seconds later. Are you talking about the anonymous games? So my mom was playing without logging into BBO. I had her log in this morning and while playing solitaire, she got interrupted with "connection problem" for the first three hands, after that received a "service unavailable" messages. She is on a 2020 iMac running the latest system software. Her username is pkcan241. Thanks. Quote Link to comment Share on other sites More sharing options...
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