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new version help


phoenixmj

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I just used the new version of bbo software for the first time. As I am playing a hand - I cannot see "results" like I could before. Similarly - I am unable to see what other tables did.

 

Please help.. I am sure I am missing something since the results are not shown while playing the tournament.

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I had the same issue and had many exchanges with BBO support about it. Wish I could recall exactly how I resolved it. The best I can determine is that BBO has both a desktop and mobile version of the software.

 

When I first logged in, I got the Mobile version - which behaved as you describe. Eventually, by logging in from my iMac, I got - and locked into - the version that you and I prefer.

 

Good luck!

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I am not able to chat nor can I see any chat in the new avatar of BBO.I tried everything but I found myself helpless.Why have they removed the chat facility ? IS there a logical reason ?
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When I've tried the HTML5 version, I've found two issues:

 

The results don't refresh on the left as they do in the Flash version (as other tables play a hand).

 

Profiles don't close without an actual click in the close box. In Flash, they fade out after a few seconds if your cursor isn't still hovering over them. That was a nice feature which should be reinstated.

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There is another trouble with the History. If I want to see an earlier deal in a tourney by positioning the cursor on it, I see the result of it, but the diagram under it shows the last played deal, not the concerned one. If I want to do this, at first I must switch to the other tables, look for my result there and then switch back to my own results.
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