Hands that Never Show up in Hands Played

[kutztown46]

I have greatly enjoyed playing on BBO for about 5 years. I maintain a gigantic spreadsheet which shows the result of every hand I have played. Unfortunately, I find that maybe 1 hand out of 100 never shows up in the Hands Played. These would be hands played for IMPs in the Main Bridge Club. I presume the problem is that there are not 16 results because someone quit in the middle of the hand. Most recently, this happened Saturday night 6/16. On the very first hand played, I made 4 Spades doubled. I may have made an overtrick - not sure now. But this hand never showed up in the hands played for 6/16. Every other hand played shows up but not this one. I was looking forward to playing through the hand again and seeing how good the score was but I can't.

 

Is this a recognized problem? Is there anything that can be done about it?

 

Thanks!

[smerriman]

On the very first hand played, I made 4 Spades doubled.

Did you bid + play the full hand? If, for example, someone made an opening bid / pass then left the table, I think the hand doesn't count as "yours" (at least, I know when you look at the results on the right afterwards, the original username shows up.)

[kutztown46]

Yes, I bid and played the full hand.

[barmar]

It's probably because the board didn't get played 16 times.

 

Sometimes boards get stuck in the server's memory, and it never uses it the full 16 times. We've been trying to figure out what causes this for years.

[kutztown46]

Thank you for the response. This has happened to me many times but usually the "lost hand" was not particularly memorable. This time it was. We played the hand, and it took over half an hour until other results for that board started trickling in. This is also a recurring theme. Sometimes hands with unusual or very good results take a while before the board is given to other tables (wonder why). By the time I logged off Saturday night, several results had come in and our score was looking very good. But evidently it was never played 16 times, so there is no final result.

 

Sometimes a "lost hand" will show up on the results a day or two later.

 

I suppose there is no way to retrieve a "lost hand", is there?

[uday]

There is a glitch, and occasionally , hands get "stuck" until we do maintenance . Then they'll suddenly show up. I've never been able to track this down.

 

I will use the data from the relevant logs to take another crack at the issue.

 

Meanwhile, this is the hand in question https://tinyurl.com/y9ql2ebx

[kutztown46]

Thank you. I appreciate the opportunity to play through the hand again.