dave251164 Posted November 14, 2017 Report Share Posted November 14, 2017 I played in all 4 Daylong tourneys yesterday, but MP(A) never moved across from pending to completed when I was done or later, so I never saw any score. Today there were only 3 email alerts about results. MP(A) was now under completed but with no overall score (%) or any points. Weirdly the result for board 7 was missing. Perhaps there was a bug?! Has anyone else had any similar problems? I did message BBO HELP but they couldn't have seen it as there was no reply. Quote Link to comment Share on other sites More sharing options...
barmar Posted November 14, 2017 Report Share Posted November 14, 2017 There was a problem yesterday morning on the service used for daylongs and challenges that caused lots of scores to be lost like this. We'll be issuing refunds to all the affected players. And last night between 7pm and 11pm ET there was a problem that caused lots of timeouts in daylongs. We'll be providing refunds for those as well. Quote Link to comment Share on other sites More sharing options...
Lorneg Posted November 14, 2017 Report Share Posted November 14, 2017 I had that bug in the Daylong tournament toss me out once again today. It is the 2032 error, comes from the Flash driver on BBO. Adobe has announced that they are going to abandon Flash in the near future. Any word on a replacement, maybe HTML 5? Quote Link to comment Share on other sites More sharing options...
barmar Posted November 15, 2017 Report Share Posted November 15, 2017 Any word on a replacement, maybe HTML 5?The new mobile app that came out last week is our HTML5 implementation. It still needs more work before it can fully replace the web app, but that's where we're headed. Quote Link to comment Share on other sites More sharing options...
Jyrki_63 Posted November 25, 2017 Report Share Posted November 25, 2017 I have had some problems, too. The latest daylong was the worst ever. I got the "table closed, Error 2032" message something like 6-10 times per deal. I guess/hope this was a temporary problem, because I just love this format!!!!! A few related questions: 1) I relatively recently switched from the standalone BBO exe to the browser based BBO. I never saw daylong tourneys from within the windows program. Is that to be expected, or was there something wrong? 2) Are these problems due to connectivity problems at my end? When I was eventually able to resume play, I had to replay the card I had already played. That somehow suggests that a broken connection might be the problem. I switched my connection from wireless to ethernet halfway thru, but that didn't really help. Was there something wrong at the BBO end? Quote Link to comment Share on other sites More sharing options...
diana_eva Posted November 25, 2017 Report Share Posted November 25, 2017 I have had some problems, too. The latest daylong was the worst ever. I got the "table closed, Error 2032" message something like 6-10 times per deal. I guess/hope this was a temporary problem, because I just love this format!!!!! A few related questions: 1) I relatively recently switched from the standalone BBO exe to the browser based BBO. I never saw daylong tourneys from within the windows program. Is that to be expected, or was there something wrong? 2) Are these problems due to connectivity problems at my end? When I was eventually able to resume play, I had to replay the card I had already played. That somehow suggests that a broken connection might be the problem. I switched my connection from wireless to ethernet halfway thru, but that didn't really help. Was there something wrong at the BBO end? Daylongs are not supported on the old version of BBO, thats why you didn't see them there. There's a problem with daylongs at the moment, which is why you kept seeing that error. Techs are looking into this and will fix as soon as possible. Quote Link to comment Share on other sites More sharing options...
diana_eva Posted November 25, 2017 Report Share Posted November 25, 2017 Daylong problem fixed now. Quote Link to comment Share on other sites More sharing options...
Jyrki_63 Posted November 26, 2017 Report Share Posted November 26, 2017 Indeed. Worked like charm today. Thank you to whoever fixed it! Quote Link to comment Share on other sites More sharing options...
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