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help to transition to new software


babalu1997

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Hello bboer's

 

I am writing on behalf of one of my partners who is a naive computer user.

 

Her computer has the old bbo at startup, and that is how she logs in, she does not even know how to log off.

 

When I try to tell her what to do, like ' go to your browser', she does not understand the terminology.

 

I am sure there are many users in this situation.

 

I was wondering if one savvy member could make a youtube video to help these users, showing them how to start the browser, and perhaps even update java.

 

the link to the video could then be posted and shared.

 

Thanks.

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How would she get to youtube to view the video, if unable to open a browser?

 

I take it that English is not her first language?

 

I could send her the youtube link and then she can click it.

 

She agreed to hire a computer techie to come to her home and I wrote a list of things for her to tell him to do.

 

the difficulty for her is real folks, she is 85 yo with parkinson's and even requires someone to assist with the operation of her cell phone.

 

even before bbo announced the change I had been asking my friends to switch, many of them have not, not even having any legitimate reason for doing so.

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In theory, the following should work

 

1. Set BBO as the home page for a web browser

 

2. Add the web browser into the startup menu for WIndows.

 

I would think that this would duplicate the behaviour that you are looking for

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Presumably she currently has shortcuts to the download client and her email client on her desktop, just to function as she does. So our aim is to add a shortcut on the desktop that simply launchest a hyperlink to BBO. That would auto open her default browser in the process.
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