RR3MUS Posted July 26, 2013 Report Share Posted July 26, 2013 The problem arose after I followed online advice to disable all add-ons and then enable necessary ones [to resolve a slow browser issue]. Now, although Flash Player 12 is installed [after running adobe uninstaller], I cannot log in to BBO which still says I require Flash Player? Several times I have clicked the BBO 'Get Flash' link to be alerted after the download that Flash Player is already on the hard drive. The same problem arose with Picasa3's creative kit but it now works fine which has me confused. My latest action was 'system restore' and I lack the expertise & confidence to undertake any further action so, for now, I don't have access to BBO. Any and all advice welcomed - I sorely need the practice......LOL! Thankyou, Ray. Quote Link to comment Share on other sites More sharing options...
TylerE Posted July 27, 2013 Report Share Posted July 27, 2013 Are you actually running the Flash installer? Merely downloading it is not enough. Quote Link to comment Share on other sites More sharing options...
diana_eva Posted July 27, 2013 Report Share Posted July 27, 2013 Try another browser (Chrome, Firefox are free). Quote Link to comment Share on other sites More sharing options...
barmar Posted July 29, 2013 Report Share Posted July 29, 2013 There is no Flash Player 12, the current version is 11.8 for Windows, Mac, and Linux+Chrome, and 11.2 for Linux with other browsers. Quote Link to comment Share on other sites More sharing options...
rahje Posted July 29, 2013 Report Share Posted July 29, 2013 The problem arose after I followed online advice to disable all add-ons and then enable necessary ones [to resolve a slow browser issue]. Now, although Flash Player 12 is installed [after running adobe uninstaller], I cannot log in to BBO which still says I require Flash Player? Several times I have clicked the BBO 'Get Flash' link to be alerted after the download that Flash Player is already on the hard drive. The same problem arose with Picasa3's creative kit but it now works fine which has me confused. My latest action was 'system restore' and I lack the expertise & confidence to undertake any further action so, for now, I don't have access to BBO. Any and all advice welcomed - I sorely need the practice......LOL! Thankyou, Ray.same issues Quote Link to comment Share on other sites More sharing options...
barmar Posted July 29, 2013 Report Share Posted July 29, 2013 I'm just guessing, because I'm not a Windows expert, but it sounds to me like you have Flash installed, but still have the extension disabled from when you were disabling extensions. Quote Link to comment Share on other sites More sharing options...
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