nemojames3 Posted October 8, 2012 Report Share Posted October 8, 2012 I tried to upload my profile picture but nothing happens with no error messages. I reduced the size down to 17 kb but still no luck. Quote Link to comment Share on other sites More sharing options...
Rain Posted October 8, 2012 Report Share Posted October 8, 2012 Needs the support team's approval probably. Wait a bit and it should get approved. Quote Link to comment Share on other sites More sharing options...
nemojames3 Posted October 8, 2012 Author Report Share Posted October 8, 2012 Needs the support team's approval probably. Wait a bit and it should get approved. I am pretty certain it file is not being uploaded so there there is nothing to approve. Seems like a bug to me Quote Link to comment Share on other sites More sharing options...
barmar Posted October 8, 2012 Report Share Posted October 8, 2012 When did you try to upload? It's been 2 days since you logged into BBO. I don't see a picture from you waiting to be approved. Quote Link to comment Share on other sites More sharing options...
Rain Posted October 8, 2012 Report Share Posted October 8, 2012 What kind of graphic were you trying to upload? (jpg, png, etc?) Quote Link to comment Share on other sites More sharing options...
nemojames3 Posted October 10, 2012 Author Report Share Posted October 10, 2012 When did you try to upload? It's been 2 days since you logged into BBO. I don't see a picture from you waiting to be approved. I have just realised I have two different BBO accounts. The username I use for BBO is nemojames It is a jpg I first tried with a file sized 740 kb and now have reduced it to 18kb but still no luck. At no time have I been shown any sign of it uploading or acknowledgment Quote Link to comment Share on other sites More sharing options...
barmar Posted October 10, 2012 Report Share Posted October 10, 2012 The size limit is 300K. After selecting the file, you should see a message like this: http://imageshack.us/a/img801/1588/screenshot20121010at405.png You're not seeing this? Quote Link to comment Share on other sites More sharing options...
nemojames3 Posted October 11, 2012 Author Report Share Posted October 11, 2012 The size limit is 300K. After selecting the file, you should see a message like this: http://imageshack.us/a/img801/1588/screenshot20121010at405.png You're not seeing this?no definately not, and I must have tried 10 times without getting any kind of message. It just back to the profile window. Quote Link to comment Share on other sites More sharing options...
barmar Posted October 12, 2012 Report Share Posted October 12, 2012 What browser and version are you using? Quote Link to comment Share on other sites More sharing options...
nemojames3 Posted October 12, 2012 Author Report Share Posted October 12, 2012 What browser and version are you using? latest firefox Quote Link to comment Share on other sites More sharing options...
barmar Posted October 12, 2012 Report Share Posted October 12, 2012 I just tested it with the latest Firefox on both Mac and Windows, and it worked fine. Quote Link to comment Share on other sites More sharing options...
nemojames3 Posted November 1, 2012 Author Report Share Posted November 1, 2012 I finally got it working first time with internet explorer. Definately not working with firefox (windows) on 2 different computers here. Quote Link to comment Share on other sites More sharing options...
fran6w Posted February 1, 2014 Report Share Posted February 1, 2014 I finally got it working first time with internet explorer. Definately not working with firefox (windows) on 2 different computers here. I can confirm that uploading a photo does not work on Firefox 26.0 on Windows 7 but works with IE 10...Francis Quote Link to comment Share on other sites More sharing options...
Raptus_21 Posted November 1, 2018 Report Share Posted November 1, 2018 Works fine on Chrome once file size is reduced to below 300kB.It would help if it came back with an error message when you try to upload a larger file Quote Link to comment Share on other sites More sharing options...
JPS61 Posted June 8, 2020 Report Share Posted June 8, 2020 Actually I have the same problem, tried both with Chrome and Safari and get the message: Error uploading picture Quote Link to comment Share on other sites More sharing options...
barmar Posted June 9, 2020 Report Share Posted June 9, 2020 Profile images have been disabled since COVID-19. Quote Link to comment Share on other sites More sharing options...
gbb483 Posted June 10, 2020 Report Share Posted June 10, 2020 I didn't know that was a potential source of the infection. Good of you to look out for us. Quote Link to comment Share on other sites More sharing options...
barmar Posted June 12, 2020 Report Share Posted June 12, 2020 There's a few reasons why we disabled images since the surge in usage due to the virus: 1. Uploading and downloading them puts extra load on the database servers.2. We have our customer support staff review new images before allowing them to be used, and CS can't even keep up with the real support calls. Quote Link to comment Share on other sites More sharing options...
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