TDBBO Posted August 23, 2011 Report Share Posted August 23, 2011 why support not replay my mail?? Quote Link to comment Share on other sites More sharing options...
Free Posted August 23, 2011 Report Share Posted August 23, 2011 Hi, welcome to the forums. I know abuse doesn't reply, but I would expect support to reply. Perhaps you can ask the support question here on the forums, you might get a quicker response. Quote Link to comment Share on other sites More sharing options...
mgoetze Posted August 23, 2011 Report Share Posted August 23, 2011 Did you get a validation email with a subject like "BBO: Please validate {BBOT#12904491470.356715123242797#TOBB}"? If yes, did you answer it? If yes, did you get an AutoReply mail from rt.bridgebase.com? Quote Link to comment Share on other sites More sharing options...
diana_eva Posted August 23, 2011 Report Share Posted August 23, 2011 Support usually replies, and so does Abuse - except they don't send details about how the case was handled. When writing to Support or Abuse there is an anti-spam filter. After sending an email, you have to reply to the automated message. Quote Link to comment Share on other sites More sharing options...
TDBBO Posted August 23, 2011 Author Report Share Posted August 23, 2011 Did you get a validation email with a subject like "BBO: Please validate {BBOT#12904491470.356715123242797#TOBB}"? If yes, did you answer it? If yes, did you get an AutoReply mail from rt.bridgebase.com?Yes...I recived autoreplay.... Quote Link to comment Share on other sites More sharing options...
TDBBO Posted August 23, 2011 Author Report Share Posted August 23, 2011 Support usually replies, and so does Abuse - except they don't send details about how the case was handled. When writing to Support or Abuse there is an anti-spam filter. After sending an email, you have to reply to the automated message.I replay automated message.....I sent 3 times ... but just the same.. Quote Link to comment Share on other sites More sharing options...
inquiry Posted August 23, 2011 Report Share Posted August 23, 2011 I replay automated message.....I sent 3 times ... but just the same.. You can get answers to many support questions right here in the forum. Of course, if you have a problem with your money accounts, we can't help. But questions that you need answered, in general SOMEONE here will know the answer. So if you just have a "how can I" type question, or a simple problem with display or something like that, you can often get an answer here. Quote Link to comment Share on other sites More sharing options...
Jacki Posted August 23, 2011 Report Share Posted August 23, 2011 I replay automated message.....I sent 3 times ... but just the same.. Send your question to me, email: jacki@bridgebase.com. I'll see that you get an answer. I have searched the Support emails and couldn't find one from you, but just drop me a line and we'll take care of you. Jacki :) Quote Link to comment Share on other sites More sharing options...
TDBBO Posted August 24, 2011 Author Report Share Posted August 24, 2011 OK... I send you Mail JAcki..... Quote Link to comment Share on other sites More sharing options...
TDBBO Posted August 24, 2011 Author Report Share Posted August 24, 2011 THANKS HOST FOR YOU HELP..... :D Quote Link to comment Share on other sites More sharing options...
Free Posted August 24, 2011 Report Share Posted August 24, 2011 Ah, a new happy customer, marvelous. :) Quote Link to comment Share on other sites More sharing options...
TDBBO Posted August 24, 2011 Author Report Share Posted August 24, 2011 Ah, a new happy customer, marvelous. :):) Quote Link to comment Share on other sites More sharing options...
Ulan Sari Posted September 3, 2011 Report Share Posted September 3, 2011 why support not replay my mail?? Quote Link to comment Share on other sites More sharing options...
Ulan Sari Posted September 3, 2011 Report Share Posted September 3, 2011 why support not replay my mail?? Quote Link to comment Share on other sites More sharing options...
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