Win client connects better than Flash

[AKJxxx]

Hi,

 

I'm a regular user and I have satellite internet, because that is all that is available out in the boonies where I live. There is a lot of network latency.

 

I seldom have trouble keeping a connection once logged in.

 

I have a lot of trouble connecting initially with the Flash client - i.e. I get "Connection Lost" messages 90+ percent of the time.

 

With the Windows client I probably connect 90% on my first try.

 

This problem has persisted through several Flash upgrades over the course of the last year and is independent of OS (I have W7, Vista, XP and Ubuntu machines and all behave the same).

 

I'd like to switch to the flash version but need to be able to connect...any suggestions?

 

Jeff

[fred]

Thanks for letting us know about this.

 

This is really not my area of expertise, but we do have people on our staff who are good at this stuff and they will soon be trying to figure out what is going wrong. If they can figure it out and if it is within our power to fix this problem, I am sure we will do so. It is not at all clear how complicated that rates to be or how long it rates to take.

 

Sorry about the problem and my lack of certainty as to if/when we will be able to address it.

 

Fred Gitelman

Bridge Base Inc.

www.bridgebase.com

[helene_t]

I have the same experience, I think using mobile broadband I connect some 75% of times at first try using the flash client and some 95% using the windows client.

[Gerardo]

Please contact me on BBO or using an instant messenger, data is in my profile.

 

Helene, what about after the connection is established?

[paulg]

I used to have this problem and one cause was my ISP and their traffic prioritisation for games.

 

The Windows program was in their list of known games and the traffic on the default port was given priority on their infrastructure. On the other hand the flash client (and the port it uses) was unknown and ran with regular low-priority traffic.

 

It improved significantly when, with Uday's assistance, I was able to give the right information for them to add it to their known games list.

 

Cheers

 

Paul

[helene_t]

Please contact me on BBO or using an instant messenger, data is in my profile.

 

Helene, what about after the connection is established?

not sure, I am not using the win client so frequently these days. If anything I would say I lose connection more frequently with the flash client but I could be wrong.

[Aberlour10]

I am constrained to use these days the internet access belonging to the University of Düsseldorf. Trying to log into the web client I get immediately response Connection lost....could it be that the admin blocks the access to the site or sites this type? No way to download the Windows client....damn, the world is beautiful.... but without the access to BBo not so perfect! <_<

 

Robert

[Gerardo]

I am constrained to use these days the internet access belonging to the University of Düsseldorf. Trying to log into the web client I get immediately response Connection lost....could it be that the admin blocks the access to the site or sites this type? No way to download the Windows client....damn, the world is beautiful.... but without the access to BBo not so perfect! :(

 

Robert

Possibly they have a firewall which allows few things as configured, BBO not included/not known.

[qwery_hi]

I used to have this problem and one cause was my ISP and their traffic prioritisation for games.

 

The Windows program was in their list of known games and the traffic on the default port was given priority on their infrastructure. On the other hand the flash client (and the port it uses) was unknown and ran with regular low-priority traffic.

 

It improved significantly when, with Uday's assistance, I was able to give the right information for them to add it to their known games list.

 

Cheers

 

Paul

net neutrality anyone?

[pooltuna]

I used to have this problem and one cause was my ISP and their traffic prioritisation for games.

 

The Windows program was in their list of known games and the traffic on the default port was given priority on their infrastructure. On the other hand the flash client (and the port it uses) was unknown and ran with regular low-priority traffic.

 

It improved significantly when, with Uday's assistance, I was able to give the right information for them to add it to their known games list.

 

Cheers

 

Paul

net neutrality anyone?

So you own the 1073741824 byte/sec pipe that connects two locations and your traffic is 536870912 bytes/sec while a nonpaying user's streaming traffic is 805306368 bytes/sec. Does your traffic byte the dust while the non payer's traffic goes through to meet "net neutrality" mandated regulations? Or as the owner do you get to pump your traffic through while the streamer gets throttled back by a third?

[paulg]

I used to have this problem and one cause was my ISP and their traffic prioritisation for games.

 

The Windows program was in their list of known games and the traffic on the default port was given priority on their infrastructure. On the other hand the flash client (and the port it uses) was unknown and ran with regular low-priority traffic.

 

It improved significantly when, with Uday's assistance, I was able to give the right information for them to add it to their known games list.

 

Cheers

 

Paul

net neutrality anyone?

Net neutrality, in this case, is represented by the case where my connection is worst.

 

So I think it's an argument against it.

[qwery_hi]

I used to have this problem and one cause was my ISP and their traffic prioritisation for games.

 

The Windows program was in their list of known games and the traffic on the default port was given priority on their infrastructure. On the other hand the flash client (and the port it uses) was unknown and ran with regular low-priority traffic.

 

It improved significantly when, with Uday's assistance, I was able to give the right information for them to add it to their known games list.

 

Cheers

 

Paul

net neutrality anyone?

So you own the 1073741824 byte/sec pipe that connects two locations and your traffic is 536870912 bytes/sec while a nonpaying user's streaming traffic is 805306368 bytes/sec. Does your traffic byte the dust while the non payer's traffic goes through to meet "net neutrality" mandated regulations? Or as the owner do you get to pump your traffic through while the streamer gets throttled back by a third?

For all the big numbers your argument is BS. When the providers advertise unlimited bandwidth for only $50 its up to them to provide it.

[paulg]

For all the big numbers your argument is BS. When the providers advertise unlimited bandwidth for only $50 its up to them to provide it.

BBO is not about bandwidth, it is about latency.

[qwery_hi]

For all the big numbers your argument is BS. When the providers advertise unlimited bandwidth for only $50 its up to them to provide it.

BBO is not about bandwidth, it is about latency.

LOLOL. With a bandwidth of 1 byte/s, I wonder how your latency will behave?