a hand to a teaching table - downloaded v client

[bleufly]

I recently played a hand in a BBO club tourney under the Web client. I would like to use that hand at a teaching table to review the bidding with some of my friends.

 

Web Client: Using the Hand Editor tool, I can create the hand and place it in the My Favorite Hands folder. However, when I start a teaching table and try to Use Saved Deals, the hand is not shown under My Favorite Hands.

 

Downloaded: I cannot determine how to create the hand to begin with.

 

Can someone fill in the gaps for me? I prefer using the Web Client, but that is certainly not a requirement.

[fred]

You are on one of the (three) right possible tracks with the web-client.

 

If you start the way you have started and then click the "Select" button beside your "My favorite hands" folder, subsequent clicks of "Redeal" (below the actual table) will upload the hands in that folder to the teaching table, one by one.

 

Alternatively, if you want more fine-grained control over the specific hands that appear, start your teaching table, then click "My BBO", and then "Hands and results". Then click the "Show" button beside "My favorite hands" followed by the "Show" button associated with the specific hand you want to upload. Then click the "Export deal" button below the deal and finally click "Upload deal to table" in the menu that appears.

 

Finally note that there is a big "Upload deal to table" button to the left of the Hand Editor. This allows you to upload a hand you just typed in without saving it first. Probably you already know that you can access the Hand Editor when you are at a table through the "My BBO" button at the top of the screen (then "Hands and results" then "Hand editor").

 

In the future you can make your life a little easier by saving interesting deals that you play (so you won't have to type them in yourself). To do this first click the "Options" button that appears below the hand in question at the lower-right side of the screen, then "Export deal", then "Save deal as". Then select the folder in which you want to save the hand.

 

Let me know if you have any further questions.

 

Fred Gitelman

Bridge Base Inc.

www.bridgebase.com

[bleufly]

You are on one of the (three) right possible tracks with the web-client.

 

If you start the way you have started and then click the "Select" button beside your "My favorite hands" folder, subsequent clicks of "Redeal" (below the actual table) will upload the hands in that folder to the teaching table, one by one.

Yes, I could do this one. It seems to be primarily for teachers who have a series of prepared hands to present to a class.

 

Alternatively, if you want more fine-grained control over the specific hands that appear, start your teaching table, then click "My BBO", and then "Hands and results". Then click the "Show" button beside "My favorite hands" followed by the "Show" button associated with the specific hand you want to upload. Then click the "Export deal" button below the deal and finally click "Upload deal to table" in the menu that appears.

Yes, I could do this one, too. It best fits my situation of a collection of random hands I have saved whereby I can select the particular one I am interested in talking about.

 

HOWEVER, the individual I invited to go through the bidding with me could not talk to me at the teaching table. She could hear me, but I could not hear her. I assumed everyone at the table could talk to each other, even if kibbing was disallowed, but apparently not. And private chat between the two of us was also disabled. I assume my table options were incorrect, but it is not clear to me in what way. Any suggestions?

 

Finally note that there is a big "Upload deal to table" button to the left of the Hand Editor. This allows you to upload a hand you just typed in without saving it first. Probably you already know that you can access the Hand Editor when you are at a table through the "My BBO" button at the top of the screen (then "Hands and results" then "Hand editor").

I have not tried this one, but I have every confidence it will work. :)

 

In the future you can make your life a little easier by saving interesting deals that you play (so you won't have to type them in yourself). To do this first click the "Options" button that appears below the hand in question at the lower-right side of the screen, then "Export deal", then "Save deal as". Then select the folder in which you want to save the hand.

Yes, it only occurred to me after the conclusion of the tournament that this was a hand I was interested in talking about to others. I will definitely keep this in mind - I can always delete a hand later if I decide it was not so interesting after all.

 

Thanks for all your help!

 

Let me know if you have any further questions.

 

Fred Gitelman

Bridge Base Inc.

www.bridgebase.com

[Rain]

She may not be sending chat to you correctly. Is she typing it correctly?

 

or

 

You may have accidentally marked her as enemy and ignored her chat

 

or

 

Maybe you need to scroll down to read chat.

 

Try again...teachers can see all chat except private chat conversations to table or teacher.

[fred]

Maybe "allow kibitzers to chat with players" (an option that the host controls) was not turned on at your table?

 

Fred Gitelman

Bridge Base Inc.

www.bridgebase.com

[bleufly]

She may not be sending chat to you correctly. Is she typing it correctly?

 

or

 

You may have accidentally marked her as enemy and ignored her chat

 

or

 

Maybe you need to scroll down to read chat.

 

Try again...teachers can see all chat except private chat conversations to table or teacher.

Negatory on all three counts. Regarding "teachers can see all ...", see my reply to Fred's suggestion of 24 August.

[bleufly]

Maybe "allow kibitzers to chat with players" (an option that the host controls) was not turned on at your table?

 

Fred Gitelman

Bridge Base Inc.

www.bridgebase.com

Indeed, it was not. This was because I thought there were three classes of participants at the table: host, players and kibitzers. Because I wanted only the two of us to discuss the hand, I did not check any of those boxes in the Privacy Options regarding kibitzers.

 

However, after your suggestion, I did check all Privacy Options except Invisible. It made no difference whatsoever.

 

We can private chat before the table is created (of course). After the table is created and she sits, we can still private . But after a hand is dealt, we can no longer private. After a hand is dealt, she can hear me, the host, at the table, but I cannot hear her. I think she was even the host once, but we had the same result: she can hear me, I cannot hear her.

 

On the download side, we can do all of this. Unfortunately, the hand in question was played on the web side, and we cannot access it on the download side. (I assume the hand is in the cloud.)

 

Perhaps there is a setting in one of our profiles that is an issue here. (I have permission to provide her screen name if Support needs it.) Or perhaps all teachers use the download side, and some "gotchas" for teaching tables on the web side have just not been worked out. Or perhaps it is something else altogether.

 

I am willing to try other suggestions. Thanks for your continuing help.

[fred]

Maybe "allow kibitzers to chat with players" (an option that the host controls) was not turned on at your table?

 

Fred Gitelman

Bridge Base Inc.

www.bridgebase.com

Indeed, it was not. This was because I thought there were three classes of participants at the table: host, players and kibitzers. Because I wanted only the two of us to discuss the hand, I did not check any of those boxes in the Privacy Options regarding kibitzers.

 

However, after your suggestion, I did check all Privacy Options except Invisible. It made no difference whatsoever.

 

We can private chat before the table is created (of course). After the table is created and she sits, we can still private . But after a hand is dealt, we can no longer private. After a hand is dealt, she can hear me, the host, at the table, but I cannot hear her. I think she was even the host once, but we had the same result: she can hear me, I cannot hear her.

 

On the download side, we can do all of this. Unfortunately, the hand in question was played on the web side, and we cannot access it on the download side. (I assume the hand is in the cloud.)

 

Perhaps there is a setting in one of our profiles that is an issue here. (I have permission to provide her screen name if Support needs it.) Or perhaps all teachers use the download side, and some "gotchas" for teaching tables on the web side have just not been worked out. Or perhaps it is something else altogether.

 

I am willing to try other suggestions. Thanks for your continuing help.

Thanks for the detailed report. It sounds like there may be a bug somewhere - I will investigate...

 

A couple of questions:

 

1) When you were the host were you also sitting?

 

2) Does your student use the Windows client or the web-client?

 

Sorry if you provided this info already and I missed it.

 

Fred Gitelman

Bridge Base Inc.

www.bridgebase.com

[bleufly]

Maybe "allow kibitzers to chat with players" (an option that the host controls) was not turned on at your table?

 

Fred Gitelman

Bridge Base Inc.

www.bridgebase.com

Indeed, it was not. This was because I thought there were three classes of participants at the table: host, players and kibitzers. Because I wanted only the two of us to discuss the hand, I did not check any of those boxes in the Privacy Options regarding kibitzers.

 

However, after your suggestion, I did check all Privacy Options except Invisible. It made no difference whatsoever.

 

We can private chat before the table is created (of course). After the table is created and she sits, we can still private . But after a hand is dealt, we can no longer private. After a hand is dealt, she can hear me, the host, at the table, but I cannot hear her. I think she was even the host once, but we had the same result: she can hear me, I cannot hear her.

 

On the download side, we can do all of this. Unfortunately, the hand in question was played on the web side, and we cannot access it on the download side. (I assume the hand is in the cloud.)

 

Perhaps there is a setting in one of our profiles that is an issue here. (I have permission to provide her screen name if Support needs it.) Or perhaps all teachers use the download side, and some "gotchas" for teaching tables on the web side have just not been worked out. Or perhaps it is something else altogether.

 

I am willing to try other suggestions. Thanks for your continuing help.

Thanks for the detailed report. It sounds like there may be a bug somewhere - I will investigate...

 

A couple of questions:

 

1) When you were the host were you also sitting?

 

2) Does your student use the Windows client or the web-client?

 

Sorry if you provided this info already and I missed it.

 

Fred Gitelman

Bridge Base Inc.

www.bridgebase.com

1) Yes, I was hosting and occupying two additional seats, leaving one seat open for the player I wanted to discuss the hand with.

 

2) While I was using web-client, she used both the Windows app and the web-client with the same result.

[fred]

It does seem like private chat is being blocked in the situation you describe, but in my experiments it was being blocked regardless of the state of the hand.

 

Whatever the exact details, probably this is a function of the server being paranoid about private chat->partner. Arguably an exception should be granted in these circumstances, but the rules for chat permissions are already very complicated and I doubt we will want to get involved in tweaking them for the purposes of solving this problem.

 

Part of the reason I say this is because I don't think it is really a big problem - if your student uses chat->table instead of private chat then she should be able to communicate with you.

 

Fred Gitelman

Bridge Base Inc.

www.bridgebase.com

[bleufly]

It does seem like private chat is being blocked in the situation you describe, but in my experiments it was being blocked regardless of the state of the hand.

 

Whatever the exact details, probably this is a function of the server being paranoid about private chat->partner. Arguably an exception should be granted in these circumstances, but the rules for chat permissions are already very complicated and I doubt we will want to get involved in tweaking them for the purposes of solving this problem.

 

Part of the reason I say this is because I don't think it is really a big problem - if your student uses chat->table instead of private chat then she should be able to communicate with you.

 

Fred Gitelman

Bridge Base Inc.

www.bridgebase.com

No, no - that is the entire issue. Once we are both at the table and a hand has been dealt, she can see my table chat, but I cannot see hers!

 

I completely understand the private chat restrictions. I was simply providing that for background. Sorry for the confusion.

 

But I will certainly double-check to insure that she was attempting table chat and not private chat under the web-client. I am confident she was, else she would get the Chat Denied message, but I will check. Under the Windows app, I know for a certainty that we could table chat.