pirate22 Posted March 27, 2009 Report Share Posted March 27, 2009 Today Perth Australia time is 2245 hrs---------ply main bridge,i am dissconected every 3/4 minuites-its getting worse-its now been going on for at least 2 weeks.some mornings Perth time it takes 2 hours to load up -one gets to 2000 and then it stops -so one cancels and re log in up to 3500 hooray up comes updating convention cards then we freeze again,im now getting the same factors from partners,they too are having similar trouble -can someone management make an admission or statement regards Quote Link to comment Share on other sites More sharing options...
TylerE Posted March 27, 2009 Report Share Posted March 27, 2009 Sounds like a problem with your internet provide. I haven't had any connections in quite a while, and I'm usually on 3+ hours every day. Quote Link to comment Share on other sites More sharing options...
uday Posted March 27, 2009 Report Share Posted March 27, 2009 No easy answers, I'm afraid. The source of the connection problem could be anywhere in the long chain of machines between you and us or in the chain of machines between us and you. If you are using the windows version of BBO, the machine you connect to is called bbo.bridgebase.com Try the web version at http://www.bridgebase.com - it has lower bandwidth requirements and may be more forgiving of a poor connection. Uday Quote Link to comment Share on other sites More sharing options...
Trumpace Posted March 27, 2009 Report Share Posted March 27, 2009 To check if it is your connection, you can try running traceroute (or tracert on windows). It will give you a list of all the intermediate machines on your route to bbo.bridgebase.com To use (on windows) open command window type tracert bbo.bridgebase.com It will tell you if you there is some missing link in between etc... Quote Link to comment Share on other sites More sharing options...
pdmunro Posted March 28, 2009 Report Share Posted March 28, 2009 I am in Brisbane, Australia. All my disconnection problems have been traced back to my ISP (Optus cable). Three different callouts & three different hardware problems. Once it was due to a splitter, some technician had put in, that shouldn't have been there. Another time, the repair technican said that I was "at the end of the line" and he needed to boost my signal. Whatever that means. Basically, I would experience drop out, that I simply ignored, till it got so bad that I could ignore it no longer. And then I rang the help desk, who was invariably in India somewhere. The last one hoped that I would "feel completely satisfied" after he had finished dealing with my problem. (I wondered whether I might have inadvertently rung a phone sex number.) Occasionally I read http://whirlpool.net.au/ looking for advice, or checking to see if some underground cable has been servered somewhere. On the whole though, once the cable hardware has been fixed I have had a couple of years of problem-free connections. Quote Link to comment Share on other sites More sharing options...
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