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I had to load BBO onto a different computer and I have lost at least two lines from the chat area. I have deleted and reloaded twice, and all I get is either NO chat area or 4..sometimes 5 lines. Since I kib a lot of teaching sessions the loss of those two or three lines is distressing..one announcement from another club re an event now totally disrupts everything and I cannot access the last and the next lines of the teaching session at the same time. If someone messages me and someone else comes on line I lose the message and have to scroll back to get it. This is becoming very irritating and disruptive...other people tell me they have loaded BBO recently and still get 7 lines for chat ..has anyone any suggestions?

 

People who don't use the chat much may find this petty but chat has a pivotal place in my use and enjoyment of BBO and the loss of chat space is greatly diminished that. Help??

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Try the Windows "maximize"/"restore down" box in the upper right hand corner of BBO (in the Windows bar). Miximizing should restore the chat lines -- at least it did for me after a recent update/reinstall.
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I take it that you are talking about the Windows client.

There are two settings in particular that can affect the number of visible lines of chat.

One is to ensure that you have clicked "small chat font" on the cog wheel chat tab.

The other is to click on the Big Deal/Small Deal button on the bar at the foot of the pane. That is greyed out when you are not actually viewing a hand, so you have to go to a table to activate it.

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