Performance degradation

[1eyedjack]

I am wondering if I am alone here in noting a substantial drop (over the last week or so) in the response times from the server.

 

I thought it was just me, and certainly I seem to suffer more than my colleagues, but even so I seem to note the same problem, perhaps to a lesser extent, among others on BBO.

 

I well appreciate that between my PC and the BBO server there are a large number of hops, any one of which could be the cause of the bottleneck. I don't have the skill or software to pin the problem down. My primary concern is to ensure that it is nothing within my control, and secondary concern is to identify the extent if any to which BBO contributes (and what is happening about it). To the extent that it is down to one of the intermediary hops between us, well I guess there is nothing to be done about that.

 

I have not recently changed any configuration settings, but now it seems to take a huge amount of time just to log on. It certainly gets worse at peak hours.

 

Any suggestions?

 

I am considering buying more bandwidth, but not being a techie I sort of thought that the traffic between BBO and my puter is quite low, and it could just be wasted additional bandwidth that just does not get used.

[hotShot]

When i last checked the traffic produced by a BBO connection it was about 1MB / h. Maybe it's more now, because the number of users has increased, but it should still be no problem even with a small bandwidth connection after the login (it requires a lot of data to be transfered) is finally finished.

 

The forum server seems slow sometimes ....

[uday]

The bandwidth used is bursty - a big chunk on login and a steady trickle.

Load has not been significantly altered. Might be an ISP problem, best to wait and see

 

Some ISPs block or throttle port 9999 ( the one used by BBO)

 

You can try editing the c:\bridge base online\bbover.ini file and changing the host to sat.bridgebase.com and the port to 80 (save file, try to connect) . If that does not help change the values back to bbo.bridgebase.com and 9999

[1eyedjack]

Changed to port 80. Certainly an improvement. Still not back to "normal", but it would seem likely to be my ISP. Don't know how to check it for sure. I used to have some sort of traceroute program but don't have that any more.

 

It is odd, that I changed over to port 9999 from port 80 some months ago because port 80 was "the problem".

 

Thanks for the suggestion, Uday. I have saved one of each version of the ini file, and will chop and change whenever one of them starts to act up.

[1eyedjack]

I thought I would Google around for some software that would help me to interrogate my internet connection, including hops and ping times to BBO server. Ye Gods there is a lot of choice out there. Any recommendations? Assuming that you get what you pay for I would be prepared to pay a nominal amount to cut out the crap (although occasionally you do get a gem for free out there). I worry that some of the less reputable options out there (1) may not give a true reading, and (2) may install hidden nasties on the puter.

[vang]

for free you can get mtr (on linux) / winmtr (search google for winmtr).

[1eyedjack]

for free you can get mtr (on linux) / winmtr (search google for winmtr).

Thanks. Got that now. I am not too hot on interpreting the results, but I am getting a consistent 80% packet loss at

ae-24-52.car4.Dallas1.Level3.net

Don't know if that is significant.

But at the time of posting now (about 20:50 UK summer time) it is hell at BBO