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I can't sign into BBO


jillybean

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Hi Teasipper,

 

Please try to take a picture of what you see when you enter BBO, and email me. rain at bridge base . com (remove the spaces, etc)

 

http://www.bridgebase.com/help/english/scrnsnap.html

This is how you take a screenshot.

 

If you have a digital camera, you can use that to take a picture too.

 

If all you need are basic features (normal play at free tables, ACBL tourneys, etc) you can also try BBO FLASH. It's pretty workable now, despite still being in beta.

 

http://www.bridgebase.com/v2beta/

 

--------------

My first thought is you got a new BBO interface and don't recognise how to use it.

 

2nd thought is, you forgot your old name and BBO with your new name doesn't look the same.

 

Anyway please send a picture so I know what you're looking at.

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  • 4 months later...

I have had this problem since two days now, sometimes in the mornings it works, but mostly when I needed that is in the evening I get in to the table lists and then I get the message from Microsoft asking me if I want to report the bug, I am 70 years old and I really don't understand all this port thing, please BBO do something

Fay

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  • 2 months later...
Three days now, I have had problems being booted from acbl tourneys. today 3 tourneys in a row where I was booted and couldn't get back in, as TD was so busy trying to calm everyone else. As I only play in ACBL tourneys, I shall find something else to do and call in occasionall to find out if BBO is functioning properly. I know its not me as half the field is usually red when I am booted. My Internet is working perfectly well. I hope you get it working soon as I am an ADDICT!!!
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  • 4 months later...

I can't get in this afternoon, using BBO Flash. I click on Login and it says "Connection Lost". I'm not having any other problems with my connection; I just went to speedtest.net and got fine results (18Mbps down, 6Mbps up).

 

I was able to login using CrossOver Mac and BBO Win, but it took at least a minute to login.

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  • 2 weeks later...

I am stuck at the

 

Loading Player List. Please wait.

 

For like 2 days already. The symptoms is that the player list will load very fast by 200s till 4800 or so then stopped. Occasionally(maybe once in 20 retries) it managed to load till 7000+ players and actually complete the loading of players and proceed to get stuck at the loading tables part.

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try the web version at www.bridgebase.com and see if you can get online with that.

 

 

about being unable to get on with the windows version of bbo:

 

some isps throttle connections on port 9999 ( which is what the windows version of bbo uses by default )

 

There is an alternate port you can try

 

edit c:\bridge base online\bbover.ini

 

change the host to altport.bridgebase.com

change the port to 80

 

save the file. try to login .

 

Or contact support@bridgebase.com and reference this post if you need more detailed directions

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Tried

 

change the host to altport.bridgebase.com

change the port to 80.

 

Unable to log in stuck at logging in. please wait. The old one I get get in at least to the loading of players and sometimes tables

 

Logged into the web client fine, although I prefer the windows version which I have been using for 5 years with no problems till now :sad:.

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  • 1 month later...

Been experiencing login and connection problems since Wednesday. I am in NZ.

Mostly get stuck at "Loading Player list. Please wait" or "Loading Table List. Please wait".

If/when I do get in then response is very bad.

 

BBOVER.INI contains:-

[NETWORK]

ServerHostName1=bbo.bridgebase.com

ServerIPAddress1=69.93.3.164

ServerPort1=9999

[sYSTEM]

LINUX_WINE=N

BROWSER_TYPE=C

 

Tried port 80. No joy.

Cannot get in on the web browser version at all.

 

If I ping bbo.bridgebase.com I get :-

Microsoft Windows XP [Version 5.1.2600]

© Copyright 1985-2001 Microsoft Corp.

 

Pinging bbo.bridgebase.com [74.52.52.171] with 32 bytes of data:

 

Reply from 74.52.52.171: bytes=32 time=287ms TTL=44

Reply from 74.52.52.171: bytes=32 time=287ms TTL=44

Reply from 74.52.52.171: bytes=32 time=289ms TTL=44

Reply from 74.52.52.171: bytes=32 time=285ms TTL=44

 

Ping statistics for 74.52.52.171:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 285ms, Maximum = 289ms, Average = 287ms

 

 

HELP PLEASE!

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I am stuck at the

 

Loading Player List. Please wait.

 

For like 2 days already. The symptoms is that the player list will load very fast by 200s till 4800 or so then stopped. Occasionally(maybe once in 20 retries) it managed to load till 7000+ players and actually complete the loading of players and proceed to get stuck at the loading tables part.

Brilliant! No more evil restrictions!

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  • 1 year later...

I hope someone can help me.

I'm living at a student campus at the moment and I can't log in to BBO (in both the downloadable program and BBO via internet). I do have an internet connection. I tried to modify BBover already (with all the suggestions in this thread), but it still fails to log in.

 

In the downloadable program, it's stuck at the "logging in please wait" screen. In the internet progam, it keeps logging in until it gives me a message that says that the connection is broken.

 

Can you help me to fix this problem? I really want to play Bridge...

 

Thanks!

Miriam

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  • 2 months later...
  • 1 year later...

Flash has gone crazy. First few times I tried signing in I went from the userid/password screen to a blank screen.

3rd or 4th time I signed on ok but when I clicked tournaments - substitues I get a white screen with an exclamation mark in a circle in the middle of the screen!

 

Oh maybe someone took my comments 'I dont play in tournaments any more and I am trying to give up signing up as a sub' seriously and this is a reminder for me to go and do something useful :)

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  • 2 weeks later...
  • 8 months later...

The old version of BBO (client?) won't run anymore on my Windows XP PC; it locks up at the news window. The web version does not allow any restrictions on viewing tables as far as I can tell; I am used to restricting tables to Western Hemisphere and English-speaking countries, mostly to try and limit things to a manageable number. The main bridge club is simply unusable IMO; you cannot view any information about a table before clicking to join, and even clicking fails because the screen updates before you can react fast enough to click. I don't find BBO useful for casual bridge games anymore; it's fine for Vugraph, partnership bidding practice, and arranged foursomes.

 

I would appreciate fixing the BBO client or adding options to make the table list manageable in the Web version.

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  • 3 months later...
  • 3 months later...
I could not access the forums website at around 9:00pm EDT last night (May 28). I didn't try to access the site until this morning, and all is well now.
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  • 2 months later...

I am sure you can help. I was trying to log in to bbo using my smart TV and encountered this snag. When I get to the log in page, the key board doesn't come up automatically for me to feed my id ans password . I am sure that if I incorporate mmy id andnpasword in the address itself ( something like bridgebass.../php/clientid=s_arun pwd=......). Can you tell me the syntax?

Arun (s_arun)

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