Slow processing of claims

[bid_em_up]

In the last 2-3 weeks, claims processing appears to be taking more time than it used to.

 

Sometimes, I thought it might be due to the fact that opponents simply couldnt see the line or were taking their time to review it before accepting. Until last night, that is. Playing against knowledgable opponents, even the simplest claims (ie, nothing but high trumps remaining in hand) would take between 45 seconds and 3 minutes before they would process. By this I mean, I would claim, and wait, and wait, and wait, before the claim would be accepted and the next deal generated.

 

This really started being a problem right around the time of the full release of the new version of BBO, and I was just wondering if changes were made regarding claims processing at that time, or if it could be related in any manner.

[ArcLight]

I have experienced this as well, where it takes a long time to process the claim.

 

I wonder in some cases if its the opps just not accepting it?

 

In some cases opps will just not click accept or reject, and instead just sit there.

For simple claims, nothing requiring any thought.

[Tola18]

In some cases opps will just not click accept or reject, and instead just sit there.

For simple claims,  nothing requiring any thought.

 

Yes. Such happens, not infrequently.

[jocdelevat]

I suppose is related to the opps connection. I saw that for slow opps during play and biding response to claim will be slow too.