jmg1bbo Posted July 27, 2006 Report Share Posted July 27, 2006 I created a BridgeBaseOnline ID over a year ago, "jmg1"and had not used it since. Yesterday, I downloaded and updatedmy BBO software and tried to login and got the followingmessage popup: "Your log in request has been refused. User (nameremoved9 has been barred until 2006-09-14 15:02:28 Reason: Contact abuse@bridgebase.com" I sent a note asking for help to abuse@bridgebase.com last night but got no response, so I tried your forums. Itried to login using "jmg1" but it did not work, so I reregisteredas "jmg1bbo" and I could log in to the forums, but no one elsehad described the same problem (searched on "nameremoved"). Given the newly registered ID, confirmed after receiving theemail and usable enough so that I could log on to the forums,I tried to use NetBridgeVu again, but got the same error message. I checked my firewall (Norton Internet Securityand there are rules permitting NetBridgeVu to access the Internet and I added a special rule for access via port 9999to bbo.bridgebase.com (as on the install or FAQ page), butstill no dice. Can you please help? I'd like to try playing at BBOagain, so would appreciate your help. Thank you. -- Jesse Link to comment Share on other sites More sharing options...
barmar Posted July 27, 2006 Report Share Posted July 27, 2006 FYI, problems with BBO should be posted in the BBO Support Forum. This forum is for support of BridgeBase products other than BBO. Link to comment Share on other sites More sharing options...
jmg1bbo Posted July 27, 2006 Author Report Share Posted July 27, 2006 Reposted as suggested in BBO Support Forum. Thanks. Link to comment Share on other sites More sharing options...
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