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BBOITALIA $ won, where do they go?


lucat

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We obviously pay all prizes we promise in agree on what TD writes in detail description.

 

Usually in our evening tournaments there are no prizes, but just weekly prizes for ranking we publish on our web site (http://td.bboitalia.it/regolamento.htm) for details.

 

On afternoon tournaments there are prizes but, almost always, prizes are restricted to TOP 100 players of BBO ITALIA current monthly ranking.

 

In any case the detail description is always clear and can't be missunderstood.

 

For any type of question email to:

 

bboitalia@bridgebase.com

 

Vincenzo

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I have posted on this previously, but at the time I thought it was just a mistake they would correct.

 

A few days ago I won with my p one of the BBOITALIA tournaments.

 

From what I recall the invitation stated a price of $6+ and smaller prices for 2nd and 3rd if they had registered at least 30 min before start.

 

Not having seen anything credited to my account I posted a question to this forum and it was suggested I get in touch with BBOITALIA and they would take care of it.

 

So I did and received unsatisfactory explanations on the alledged reason for price refusal. At first I was told the kind of tournament I had entered paid prices only to the first 50 in some BBOITALIA classific.

 

Then the second message said that policy does not even apply to all the "PRESTIGE" tournaments as it can actually change with each and of course who can prove what the one I won said.

 

I cannot prove anything, but neither my partner or me recalls any sign of such a policy being mentioned.

 

I know BBOITALIA is an important group within the BBO site and because of that I am even more surprised to be running into this problem, I cannot believe I am the only person who did.

 

I am asking that the matter be investigated by BBO.

 

If this is not the place to do it, would somebody please tell me how and where to file my complaint.

 

The text of my email correspondence with BBOITALIA is pasted below.

 

If you need translation of the Italian text, I can provide it.

 

===============================================

 

Ciao Luca, non ci sono accenni sul nostro sito, perchè è una politca legata a singoli tornei e non ad una serie specifica.

 

Inoltre ti ricordo che puoi consultare la classifica di Maggio BBOITALIA da bbo cliccando su esplora....BBOITALIA ranking e poi Maggio.

 

 

 

Per qualsiasi chiarimento resto a tua disposizione

 

 

 

Omero

 

 

 

 

 

 

--------------------------------------------------------------------------------

From: gtovini@charter.net

To: omeroj@hotmail.com

Subject: RE: Won tournament

Date: Fri, 26 May 2006 08:41:09 -0400

 

 

Hi Omero,

 

 

 

Ti ricordo (I’ll remind you) implies I should have known it. Well I did not and neither did my partner. But now that I know I have done some research to find signs or mentions of this policy on the BBOItalia web site and on the invitations to upcoming tournaments and I found none. By the way there is not one PRESTIGE tournament for couples currently on the schedule so I cannot check that. There is however a PRESTIGE individual and that one does not mention anything about this policy.

 

 

 

I think that even if you can show me something that shows the policy somewhere (and I am curious where), the same will remain at the very least very poorly published and equates to questionable advertisement.

 

 

 

I hope you can show me that I am wrong.

 

 

 

Luca

 

 

 

 

 

 

--------------------------------------------------------------------------------

 

From: omero simone [mailto:omeroj@hotmail.com]

Sent: Thursday, May 25, 2006 9:57 AM

To: Gianluca Tovini

Subject: RE: Won tournament

 

 

 

Ciao Luca, ti ricordo che per poter vincere i $$$ nei tornei PRESTIGE bisogna essere nella top 50 della classifica BBOITALIA di maggio e nè tu, nè il tuo p eravate nella top 50.

 

A presto

 

 

 

Cordiali saluti

 

 

 

Omero

 

 

--------------------------------------------------------------------------------

 

From: gtovini@charter.net

To: omeroj@bboitalia.it

Subject: Won tournament

Date: Wed, 24 May 2006 23:58:22 -0400

 

On May 21, I won the:

 

 

 

#383 Pairs PRESTIGE A COPPIE

 

 

 

I have not seen any prize credited to my account.

 

 

 

Can you please investigate?

 

 

 

Grazie

 

 

 

LucaT

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Vincenzo,

 

I strongly disagree with your statement that your policies are stated clearly and cannot be misunderstood.

 

The proof? This forum discussion.

 

I invite you to contact my pard lunn to see if I am the only one who did "misunderstand".

 

I noticed today that the description of your upcoming tournaments have changed, are clearer and no longer make any mention of price amount. That might be an improvement, but at the same time the fact that happened in coincidence with this discussion is also curious.

 

In any case at this point either you can show me proof of your "clearly stated policy" for the tournament I am refering to, or I request the promised price be awarded to me and my pard.

 

I filed the same complaint by mistake also in the "BBO Tournamnet Discussion Forum"

 

Luca

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I don't happen to think that posting things like this in public forums is the best idea, but no matter.

 

This is what the description of that tourney said on May 21

 

 

At 2006-05-21 06:19:50 ( 07:19 EST)

 

Title=#383 Pairs PRESTIGE A COPPIE 12 $$$ 16.5

Description=PREMI SICURI PER I TOP 100 di Maggio DI BBOITALIA

SURE PRIZES FOR TOP 100 - May - BBOITA'S RANK

 

>>>>>> 1ST 6 $$$

 

>>>>>> 2ND 4 $$$if sign 30 min+

>>>>>> 3RD 2 $$$ if sign 30 min+

 

Federal t.d.: Omeroj

 

 

At 2006-05-21 06:21:39

Title=#383 Pairs PRESTIGE A COPPIE 12 $$$16.50

Description=PREMI SICURI PER I TOP 100 di Maggio DI BBOITALIA

SURE PRIZES FOR TOP 100 - May - BBOITA'S RANK

 

>>>>>> 1ST 6 $$$

 

>>>>>> 2ND 4 $$$if sign 30 min+

>>>>>> 3RD 2 $$$ if sign 30 min+

 

Federal t.d.: Omeroj

 

 

2006-05-21 09:52:52 The tourney started

 

 

At 2006-05-21 10:14:18

Title=#383 Pairs PRESTIGE A COPPIE 12 $$$16.50

Description=PREMI SICURI PER I TOP 100 di Maggio DI BBOITALIA

SURE PRIZES FOR TOP 100 - May - BBOITA'S RANK

 

>>>>>> 1ST 6 $$$

 

>>>>>> 2ND 4 $$$if sign 30 min+

>>>>>> 3RD 2 $$$ if sign 30 min+

 

Federal t.d.: Omeroj

 

 

At 2006-05-21 10:20:29

Title=#383 Pairs PRESTIGE A COPPIE 12 $$$16.50

Description=PREMI SICURI PER I TOP 100 di Maggio DI BBOITALIA

SURE PRIZES FOR TOP 100 - May - BBOITA'S RANK

 

>>>>>> 1ST 6 $$$

 

>>>>>> 2ND 4 $$$if sign 30 min+

>>>>>> 3RD 2 $$$ if sign 30 min+

 

Federal t.d.: Omeroj

 

 

At 2006-05-21 10:53:51

Title=#383 Pairs PRESTIGE A COPPIE 12 $$$16.50

Description=PREMI SICURI PER I TOP 100 di Maggio DI BBOITALIA

SURE PRIZES FOR TOP 100 - May - BBOITA'S RANK

 

>>>>>> 1ST 6 $$$

 

>>>>>> 2ND 4 $$$if sign 30 min+

>>>>>> 3RD 2 $$$ if sign 30 min+

 

Federal t.d.: Omeroj

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(I merged the other thread by Lucat into this one, no need for two)

 

 

Lucat, I suggest you try to resolve this via email with bboitalia@

 

If you cannot come to an agreement, email abuse@ and someone will resolve it (not necc. in your favour, mind you, but we'll take a look and try to be fair).

 

 

uday

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uday,

 

I will follow your suggestion from now on, however as stated and shown in my long post you just merged (from the other forum, sorry again about that) my attempt to resolve via email was unsuccessful and not knowing any other way I came back here.

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I think Lucat has missunderstood something even if the descriptions posted by Uday seem to be clear, in any case I accept from Lucad (and from all ) any type of suggestion to make such descriptions more clear.

 

In any case I have just transferred to Lucad and his partner Lunn accounts the prizes they wrongly thought to have won, but I would like he writes me a short description for the tournament that specifies in a better way that prizes are given for TOP x in BBO ITALIA current month ranking (which was TD intent).

 

Please - as Uday has suggested - for all these type of compliants the right channel is to write me at

 

bboitalia@bridgebase.com

 

and not in the forum.

 

I hope with this answer to close this useless polemic

 

Vincenzo

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I will let readers decide whether the descriptions were or not clear.

 

The tournament invitation is now in a post for all to read and judge for themselves.

 

As far as a suggestion for clearer descriptions, Vincenzo be serious you don't need me to tell you how to write clearly and openly you just have to do it!

 

And yes "this useless polemic" is now closed and so is my association with BBOITALIA

 

Luca

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