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losing notes


Mr. Dodgy

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I've noticed a number of times lately that I seem to have lost notes that I have made about some players in their profiles.

 

Has anyone else noticed this? Can anyone explain it?

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  • 1 month later...

OK, this KEEPS happening to me, but further observation leads me think that the problem is something to do with the amount of notes I keep on players...

 

I do keep quite a lot of notes in profiles - I find this to be necessary in my Directorial role. If I warn a player about a failure to alert (or whatever), I put a note in their profile. I also keep notes on which tourneys certain players have participated in, and some notes on my partners as well.

 

I guess there is some limit to BBO's capacity for such notes, as I continue to find players who I KNOW to have been previously 'noted' without any notes.

 

Further I have noticed that these now-noteless players have names which begin with letters towards the end of the (English) alphabet.

 

I imagine that somewhere in BBO is a 'MrDodgyProfileNotes.txt' file (or something similar), which is an alpabetised array of names and notes, but that is limited to a certain size. Thus when I add notes to a player, some get dropped off the end.

 

Can someone from BBO (Hi Uday & Fred) please confirm that this may be the case?

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Short answer:

There are limits, and you are running into them. With your current average note length, you are limited to about 1700 notes. You are using 2200+

 

 

Boring details:

When you login, I fetch up to 3000 notes.

 

I smash each player name and note together and send it all down, but there is a limit of about 50,000 characters on this smashed data.

 

 

In mrdodgy's case, the average note takes 28 characters so he'll only have about 1785 notes available to him. He has defined more, and so there is some loss.

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so about 16 characters per player is optimal. I'll have to develop some shorthand codes

 

fixing this is, um, a pain - I can only edit notes for players who are online...there may be long notes associated to no-longer existent players that I can never access - preventing me from seeing notes for other players.

 

Is there any way to cull, or even completely reset my notes?

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I second QAC's motion!

 

Or at least provide some interface whereby I (and others) can view/edit my/our notes 'file'. I've spent hours now manually scanning every player in the lobby and reducing the notes I find; still over the limit though.

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It would take changes to both sides (desktop and server) to support this. I would guess there are not more than a dozen users that need such capacity (tho I'm thinking of one, from way back, who had 6,000 notes), so this

 

I don't think I will do anything now, but let me see.

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  • 3 months later...

Any more thoughts on this? I am finding that despite my continuing efforts to cull the notes I have created, I am still (well, again) over the limit(s) BBO imposes. I wonder why such a limit is really necessary - if there are indeed only a handful or two of users who require such capacity, then the effect of removing/extending these restrictions should not have any detrimental effect on the other 99.9% of users. Sure, it may take longer for ME to login but I'm more than happy to wear that, and suspect thay anyone else who has gone to the effort of saving such a quantity of note would feel much the same.

 

I wouldn't mind so much but trying to edit my existing notes is a nightmare...there are 3900 players logged into BBO right now, and while I CAN view every single profile individually checking for notes, it's obviously not a very efficient procedure.

 

If it were possible to have a view filter that allowed me to show only those players for whom I have existing notes, that would help LOTS.

 

Even then, I undoubtedly have some 'dead' notes - IDs to which I have ascribed notes but who may no longer be active on BBO. These notes I can never access to edit, unless some other means is provided.

 

Sorry to nag. If I have to maintain my own database of non-alerters, stuckers and reddotters independent of the BBO software then I'll do so - but it would be far more convenient were it possible to have this available through BBO itself, at what I imagine would be very little overhead to out our wonderful BBO hosts.

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I have also wondered why my notes are lost. I doubt it will have anything to do with limit of number of persons or text-length. I have lost a lot of names of systems agreed with different partners. Not much else - I think mostly 2-3 words per ID and not so many ID I assume - 100 would be my guess but such things sums up of course - I know.

 

I have assumed something has happened when downloading a complete version of BBO instead of only updating. Especially because I think I have never lost friends from the list. They are stored on my PC but I think the notes are not stored by me.

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I must say that this strikes me as a minor design flaw, both from a privacy and a technical point of view. I did not know that the 'notes system' worked this way and I am only keeping a couple of 'harmless' notes re system agreements with a couple of regulars, but I can definitely see that some people might have a problem with the fact that others like BBO technical staff is able to view the notes they keep on theirs friends, enemies or others, not to mention that this information actually goes over the wire everytime that you log in. One might of course argue that you then just should not store private information in there, but I do not see what would be against it to just keep this information completely local in a file that is preferrably also accessible via other (text processing) tools so you would be able to do scripts based searches / replacements in the notes if you like. This would at the same time remove any limits. There is a ton of open source code out there to help implement a feature like this.

Just my 2 cents, keep up the good work.

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That would be a PITA for people who frequently access BBO from different computers, having to replicate all this information.

The (probably few) people for whom that would be an issue could just put the notes on a memory stick (which they likely own already anyway if they are working from multiple computers).

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  • 4 weeks later...

I hate to harp on this - I have already raised the matter via email with uday and fred...but I thought I should note that this problem seems to be getting worse...

 

I am now practically unable to edit (except perhaps to delete) my notes. If I try to add a note, it disappears instantly, regardless of the alphabetical position of the ID.

 

Even if I try to change a character in an existing note..."B1" to "B2", for example, this modification is, apparently, ignored.

 

I hope that BBO will do something to rectify this situation. Until then - note-takers beware!

 

 

Regards,

 

 

Justin

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