Silverpen

Hi, The last couple of weeks I frequently get the message at the point of trying to connect to either the web or program version of BBO "connection lost"I went to my ISP and there is nothing wrong with his servers or my computer as I can logon to any site without difficulty.I have gone through your note on this matter and the problem is still with me. Is you server overloaded? I have been on BBO for several years now and never had this problem before. Silverpen

(1) It would be very helpful if upon entering a pay tourney one could visually see among those registered without partners if there are any of your friendlies also looking for a partner.This would increase participation and improve overall play. Not withstanding a player's self rating, profile and BBO masterpoints rating, choosing a partner to play.say for an ACBL tourney. is really a pot luck affair. I think BBO is the best online bridge sight ever. Keep up the excellent work and keep it always free. Silverpen

Hello Uday, I sent you a personal email reply as a result of you reply here.Just to confirm again I followed ALL your steps you suggested without success. One thing that a friend of mine who is a computer guru of sorts suggested was that your web server is over subscribed ie too much traffic.Is that possible? From where I sit your traffic has increased enormously particularly in the last year.The maximum number logged on one day was over 12,400 and it has happened frequently. You guys are certainly :) doing a great job at BBO.. Again, thanks for all your help. Silverpen :)

Hi Vincenzo. Thank you for the sharing your same problem with me.Believe it or not I have still not found nor been given a solution to what really is likely to be a very simple problem.Why BBO hasn't been able to provide a fix is odd as usually they are very responsive to issues with their software. I find this incredible but such is the case! If and when a solution comes along I'll be the first to share it with you..Good bridging. Silverpen :)

Hello, Would it be possible to show or highlight ones "friends" (previously selected as such of course)on the register to any tourney you may decide to click on to join? This would be very helpful and very likely increase player participation in tourneys. Silverpen :)

Hi gerardo, Tried both ports. No succes..thanks anyway. Silverpen

Thanks for the suggestion. Verified the latest version of BBO.Still no success. Silverpen :unsure:

Definitely yes..

Hi Dan, Tried using a different browser (IE and Firefox) as well as ensuring I have latest version of program. Am still stymied!! What else should I try? Thanks :unsure:

Every time I log on with my laptop to the new Bridgebase online the program loads,prompts for user ID and password; upon pressing enter, the program seconds later always gives me a "Connection Lost" box and restarts me again. I have contacted Help/Support several times and have followed their advice including changing server port and host name. I have disconnected antivirus,antispam, spyremover etc all to no avail.I even tried to get on using a different ID and password and still the same problem.Strangely enough I was able to get on with my desktop computer.Until I can ressolve this issue I continue to use the Window program which is downloaded. Can someone help me? Silverpen :(