DukeofYork

Can I thank Fred and Inquiry for their gracious treatment of my friend's complaint. Fred's e-mail made all the difference in the world, my friend was deeply insulted by the way she had been treated, both by the offending td and by the reply from abuse@bbo. Fred has demonstrated that he also has a gift for explaining awkward situations in a way that tends to satisfy the person who complained. I have seen this standard reply many times, most recently after a complaint of racial intollerance. Two Turkish players were booted for speaking Turkish at the table, and alerting bids in Turkish. It must be emphasized that all 4 players at the table were Turkish. I fully understand that td's are a precious commodity, and many frivolous complaints are sent to bbo. It would be impossible to investigate every complaint fully. Tournament Hosts are awarded their status by bbo, but can delegate the task of director to absolutely anyone, clean bbo record or not. Perhaps Tournament hosts need to be made more aware of the malpractices of their chosen td's? Most respectable Tournaments and Private Clubs advertise a website and e-mail address. I would suggest to ALL bbo members that they send a copy of complaints to the contact addresses. As a tourney host, I would be deeply indebted to any who sent in complaints or suggestions (or praise :D ). Tony

I have been unable to reply using my primary id. I will not jump to conclusions. My main concern is to the actual wording in the bbo reply "which tourneys are worth joining, which aren't. This is especially true for the free tourneys." Why are FREE tournaments being singled out for derision? I took this to be dis-respectful of the vast army of Directors and Hosts of free tournaments, who have made bbo the great site that it is today. Perhaps I over-reacted.....but..... I strongly believe that the bbo reply WAS a standard reply, I did suggest that my friend should contact Fred directly, and I hope the matter was resolved to the satisfaction of all concerned. The actual content of the original complaint is a red-herring, and only concerns 2 people who must remain anon. Many postings on this site, and messages from other td's have pointed to a general feeling that td's are not held responsible for their bad decisions, perhaps we do need re-assurance that the complaints procedure is actually working. Respectfully Tony (Duke of York)