You'll have to excuse me for mushing responses to various posts into one reply: 1. In Houston each of the vugraph computers was connecting to the hotel's wireless service independently. They didn't have much (if any) control over the signal strength/reliability; the tables were in individual rooms along a hallway on one of the guest floors, and they had to make do with whatever the signal was like in those rooms. When the connections turned out to be so spotty the first day, Fred thought that dial-up connections might be a better arrangement; unfortunately there wasn't really a head operator in place to implement that change. 2. The broadcast from the USBF Trials in Houston was staffed entirely by inexperienced volunteers (well, except for the first day when I was there). I don't say inexperienced in at all a negative way, I simply mean that for most of them this was their first ever broadcast. I believe there was a relatively high turnover rate since many individuals only worked for a few sessions -- and quite reasonably so, given that they were volunteering their time to do vugraph when they could have been playing at the concurrent Regional. One thing that it's important for us to keep in mind is that it's extremely difficult (some might say impossible) for people to anticipate problems that they are simply unaware of. Most people are blissfully ignorant (and again, I don't mean that negatively) of the technical side of the broadcasts... the hand logging, the file duplication, the ramifications of making an error when setting up the initial table specifications. Even an experienced Vugraph operator (I use that term loosely, since one can be in charge of organization/set-up and leave the actual play entry to other individuals) can run into problems; it takes quite a bit of knowledge to resolve anything more complicated than a lost internet connection successfully while a broadcast is in progress. The staff at Houston put in a great deal of effort and, in my opinion, salvaged an impressive amount given a) the cascade of problems they had to deal with and b.) their newness to the undertaking. At the Nationals the files go through one of the head tournament directors. I'm not positive that he checks the files beforehand, but I would say that at those events he's the one in a position to do so. That has certainly not been a responsibility shouldered by the operators. Anyhow, no, he was not working at the Trials in Houston, and there wasn't anyone else filling that position. Hence.... there were a few issues that might have been otherwise avoidable. I do regret if the USBF organizers were unaware of just how much goes on behind the scenes of a broadcast; hopefully there will be a trained chief operator in place at next year's trials. 3. QUOTE (uday @ May 19 2005, 10:08 AM) Would someone mind explaining the process by which the files with the hand records (the ones handed to the operator) are created? How is this tied into the duplication of boards? I think mrdct gave a good overview. The only difference is that here (if my understanding of the process is correct, which is a fairly safe bet but not 100%) everything stems from the same original .dup file; the hand records and board duplication (which the ACBL does 'in-house' with duplicating machines) are based on that file, and the vugraph broadcast loads the boards from that same file. As described at the end of mrdct's post. :D 4. In general no, the operators here aren't considered in the same light as tournament staff (unless of course they are actually a director). By and large the operators are charged with showing up a bit before gametime and broadcasting from their table, and that is the extent of it. Which is about right, since with the exception of me they're generally new each tournament. My point is that there has not traditionally been a dedicated 'chief vugraph operator' at ACBL events to handle all of the various aspects of organizing/running a broadcast. Susan