Also sent personally to bridgebase. [hv=d=s&v=e&n=s98742hj42dt8c754&w=sajt3hkt98dkqj3c6&e=shaq7653da965cjt9&s=skq65hd742cakq832]399|300|Scoring: IMP[/hv] Bidding went (south-west-north-east) 2c-pass-3c-pass pass-pass-pass This was in a tournament. I am west, the 2c was NOT alerted and the opponent did not say ANYTHING inform us about their bidding systems (which was precision). I have an obvious takeout double if I was aware their methods was precision (2c = opening hand, 5 or more clubs). This would have very easily allowed us to reach 4h by E-W regardless of what north bids. The tournament director is "*********". I informed his about the damage caused by their failure to alert. He then said, "looked at it cannot adjust because you either x or bid" I have no idea what he meant, and I continue to plead my case, but everything I said was ignored. I am very unsatisfied by both the outcome and the way this tournament director handled this case.