I know NS held up the play because I was at the table. In cases where I have no information other than one players word against another’s I will first see if an outcome is obvious, usually <3-4 tricks remaining otherwise I will make the adjustment using an artificial adjusted score. I agree the bridge laws do not fit ideally to the online world but nor do they to live play. This is where a TDs knowledge, judgement and common sense must be applied. The problem is not restricted to online play. In real life, some TD’s do make actual score adjustments to unfinished boards where the result is obvious.