I've had a similar situation. I just had an experienced player message me to 'stop playing bridge - you cannot learn". I happened to beat him in the BBO Express competition, but it is very demoralizing! Is it possible to have a few BBO Point competitions based on a BBO Range? Example: 0-2; 3-5; 6-14; 15+ That way the novices can learn in a "safe" place and build up BBO points, without annoying experienced players.