I am a regular user of BBO and think it is a wonderful system. I normally play in Casual and go to the first seat available. In recent months I have been unhappy about the conduct of players. My grips are 1) Lack of information on their description and often no convention card. 2) Arrive and leave immediately, surely if you wish play it takes time to sum up the opposition and partner 3) Departing withour any notice and sometimes during a contract. I always say this is my last hands tks all and depart after it has finished 4) I have also been booted off for no apparent reason but it is difficult to stop this. My radical suggestion is that there are two sections in casual. One as is and second where it is manatory to have a full description and convention card and agree to being polite and friendly. Anyone else support this view?