Thanks for the reply, but importing is not the problem. I never get there. The first step is to choose the file on your device that you wish to import. When I click on the Choose File button within BBO, nothing happens. The screen does not change. It works fine when my device is android or Windows 10 on a PC, but not on a MAC using Safari. Has anyone ever seen this work with a MAC as the user's device? Could it be that BBO just doesn't support this capability for MACs?