Sylvchen

I have the same problem, on PC, Win 10.

I have the same problem. Usually I get disconnected when I play. It is possible that my internet connection is micro outages however - could the BBO software not be designed like other software, for example Zoom webmeetings or similar ones, Skype, Gotomeetings etc. - which all continue to work. they do not throw the user out of the software entirely but just keep connected and continue going when the microoutage is gone. Those "outages" may be milli seconds or less, they are not noticeable with normal use. Video streaming, web-meetings etc. all this works flawlessly. I was wondering whether there is a difference between a paid account and a free account. I thought that perhaps the paid ones get a priority connection or so but reading here it seems not to be the case - or is there a difference? Any improvement on the software to deal with this like other software does would be great. Just keep me in the game and let it continue instead kicking me out. Thanks! - Sylvia