I wonder if we could number our attempted bug reports; I just started playing online robot games a few months ago, since my club had to close; I've noticed a few bid-announcements that didn't seem to match or describe the hand held by my robot partner. I finally got around to sending feedback but ran into a few obstacles. Firstly, the help system description to report a robot bug didn't work as advertised which I reported to BBO-Support and it is referenced as [rt.bridgebase.com #932852]. Secondly I wanted to report a Lebensohl-reply to a take-out-double of a weak-2 bid and the robot's reply to the 3C forced response said the robot's 2J's and singleton was 10-12 HCP's which seems to bit overstated. I took images useing MicroSoft Paint to publish the problem in report [rt.bridgebase.com #933035]. I finally requested updates after a week of waiting for a reply. Some poor volunteer tried to give me a pat on the head answer "If you have made a report, our programmers see it and among other problems they have they continuously make updates. We don't receive feedback about them." Therefore I gather that there is no need to report robot problems. However if the readers of this forum subject started organizing them, we might be able to persuade the bbo brass to raise the priority, especially if the list of several items were sent to them monthly (weekly ?). I don't know if anyone wants to go back very far, but an item posted in 2016 with date of post or even the rt.bridgebase.com # could seem effective.
