Hi, since the new UI upgrade our TDs have experienced problems in tournament direction. Our players live in rural Ireland and often use 4G as their internet 1. with +allavail+ BBO claims there are not connected - we lost 4 pairs last night , too many to be just down individuals ! 2. Players often lose connections for a while, we have used sub with robot and then auto reseat by BBO. This feature was fantastic until the UI upgrade, now we have to re-invite the players back.