I sent my request to support a week ago when I first noticed the issue and got no reply. I posted twice because I posted in the wrong forum the first time. One of my cards has magically reappeared so if you did it, thanks. At least it was the one I most wanted. Today, even though my recovered card has the correct partner name, it did NOT show up when we were playing so I have no idea if the opponents were assuming SAYC or not. Since my partner and I play precision, it is pretty important that we be able to use the correct card. Can you offer any suggestions on why I couldn't see our card during the game this afternoon or should I start yet another thread?