I love bridge. I’ve been playing about five years, and I’m not perfect. I take lessons and read on my own and try to improve. I was taught that one of the main rules of bridge is courtesy. You should never berate your partner or opponent, or give unsolicited advice. I have been shocked and discouraged by the rudeness and arrogance of many, many BBO players, both to me and to one another, resulting in an atmosphere of tension and unpleasantness that is completely contrary to the game. And that’s what it is - a game. The immaturity of someone who loses their temper over a mistake or a different manner of bidding or playing the hand is incomprehensible to me. It has gotten to the point that people comment if they manage to find a nice table or pleasant partner, and that’s sad. BBO needs to do a better job of banning rude players.