I signed up for the trial of BBO Prime but I cannot see the Prime area. I have a screenshot of my PC screen to let you see what I see. I didn't realise there was a Prime Area and wondered why I couldn't see any advantage in having BBO Prime but now think I have been missing out on the advantages. Anyway I am due to pay the first subscription at the end of this month but there is no point in paying if I don't have any benefits however I have no way of cancelling - I am in a vicious circle here 🤔