I am a beginner/novice and have witnessed and been the recipient of very rude, abusuve remarks. A favourite is IDIOT. BBO is an incredible opportunity for brudge lovers of all levels to play with thousands of people around the world. Why are some extremely angry, rude people allowed to say such terrible things? If a person is frustrated, then just quietly leave the table...which is what most do BUT can’t something be done about the people making nasty, hurtful remarks?