skyhawk

I AM running 3.9.7 -- I wanted to confirm that. I will download .8 tonite. Old computer = Pentium 4, 1.6Ghz Fast connection = Comcast Cable with few users Last crash was in an ACBL tournament. Cannot remember the other one. I only had trouble that one day and no crashes since in the last three or four sessions. In the future if I start having difficulty I will disable sound. I will also log off and back on with the sound off to see if that helps. BR, Ed

Sorry about posting last on 3.9.6 I AM running 3.9.7 BTW how do I confirm that? Where is the version posted? Today, again with 4500+ on line I was getting slow chats (type text, shows up many seconds later) and several white screens. Today's white screens -- every one -- came as I clicked to play a card. (It could be that the screen is "frozen" and the mouse click trips the white screen?) I don't remember this happening before, but perhaps I just didn't notice. Several things certain in my experience to date: Always 4000+ people logged on. Always a "slow" system -- chat always very slow. Not necessarily tournament related. Sometimes in open bridge room It WAS particularly aggravating today. Several white screens and lots of delays in play. BTW, I don't mind being one of the guinea pigs either. You have a great site and I am glad to try to help. Not much of a techy, but I can report what I see. Best Regards, Ed For anyone interested, here is a copy of the msg posted in error on 3.9.6 thread Sunday night, Jan 9, at 10:30pm: Fred, Follows is a "general" report of today's activies. 1/9/05 5PM 4900 people on line: White screen for about 5 seconds. This time (for the first time) I heard the tone telling me it was my turn to play while the screen was ALL white. I am NOT playing with full screen BBO, yet full screen turns white. Once recovered from the white screen there is usually a long pause of 1-3 sec from click of next card until it plays . I experienced two more white screens during the next 15 minutes with more than 4800 people on line. I played later in the day, a couple of times, and experienced no problems -- both times with under 3000 on line. Fast, crisp, etc. FYI the only things running in my tray, which are not new and have not created problems in the past are Norton Anti Virus, Zone Alarm, and Comcast Support Agent. Of course, all of these programs are regularly updating which could cause some conflict. Someone mentioned crashes at the end of the hand during a brief chat. This is when all of mine happened -- giving a "Netvu error." BR, Ed

oooops wrong pew.... 3.9.7 sorry Fred will hop over there

Fred, Thanks for your post. Follows is a "general" report of today's activies. 1/9/05 5PM 4900 people on line: White screen for about 5 seconds. This time (for the first time) I heard the tone telling me it was my turn to play while the screen was ALL white. I am NOT playing with full screen BBO, yet full screen turns white. Once recovered from the white screen there is usually a long pause of 1-3 sec from click of next card until it plays . I experienced two more white screens during the next 15 minutes with more than 4800 people on line. I played later in the day, a couple of times, and experienced no problems -- both times with under 3000 on line. Fast, crisp, etc. FYI the only things running in my tray, which are not new and have not created problems in the past are Norton Anti Virus, Zone Alarm, and Comcast Support Agent. Of course, all of these programs are regularly updating which could cause some conflict. Someone mentioned crashes at the end of the hand during a brief chat. This is when all of mine happened -- giving a "Netvu error." BR, :) Ed

3.9.7 CRASHED first crash for me in two years with BBO software! 7:26 pm 1/8 after about an hour session typing chat (with no box present) at the end of a hand, while it would normally be posting movie/score -- got the Microsoft "send report?" message Session until then was going well, but only about 3000-3500 people on board, and i do not normally experience any white screen with that many logged in did not see any difference in speed (when loading players) on log-in with this version vs 3.9.6 but as i reported earlier log-in is slightly slower for me than the "OLDER" versions playing speed was ok, with few pauses, and again i think this is because of the light load compared to 4500 people hang in there! ps: 1. moving the mouse off bbo window any direction leaves mouseover until return to the bbo screen on my machine also, but i dont think this is unusual -- or harmful 2. could it be having to move your mouse further away after mouse-over profile may simply be a result of the "pauses" that we see when we play, or when the white screen appears and there is a 3 second pause or more ??

Fred, Played for 20 minutes today immediately after updating to 3.9.6. Four white screens in 20 minutes -- a record, as it is usually once or twice in a 2 hr session. Between 4800 and 4980 logged in while playing today. Others at the table do not experience white screen at the same time -- in fact, no one of about 7 players queried today have ever seen the white screen. (Guess I am just lucky? :P ) 1 4:18 pm (EST) Less than 5 minutes after logging on. TABLE SCREEN WHITE, but the movie/scorecard which I was viewing at the time REMAINED VISIBLE. 2 4:30 sitting at new table with 3 different players. Card play was delayed immediately after return. White for about 3 seconds, about 2 seconds for card to play after selected. 3 4:36 White for about 4-5 seconds. This too, is different as in the past about 2 seconds was normal. 4 4:38 Again white screen. In general, the site was slightly slow, with minor pauses after clicking card. Typing text sometimes was delayed slightly also. 90 days ago it was rare to have any delay while playing, either in chat or playing cards. As an aside, I am running on Comcast cable and although you are working to "improve" log-on time, mine seems to deteriorate. No problem -- just a comment. In the past it was taking less than a second to load complete. Now it is more than twice that, and incremental instead of instant, but not objectionable. It could be that your site has stretched log-on time, and meantime you are shortening it, and I am seeing a net increase.